Flex 6600 crash

N1DZ

Dwayne_AB6A

Its is certainly not normal and in my opinion, it sounds like a hardware issue. Open a support ticket with Flex. Worst case, you are going to have to send the radio in for service. There should be diagnostic info available to Flex to pinpoint the hardware issue.

Bill -VA3WTB

When you say a hard reset,,do you mean a factory reset? That is what you should be doing I think. shutting down and pulling the power cord is a reset type, but it does not clear all processors that may still have left over data.

Craig_KØCF

Pat N6PAT

Patrick

Maarten, just a question.  Are you running 6600m or stand alone?  If stand alone, do you you run the screen saver on the computer?

N1DZ

Running 6600 not the M. No screen saver.

N1DZ

I feel your pain had to send a 6400 back b4. Exchanged it for the 6600.
When it works its great but I want a radio that I do not have to tinker with all the time.

N1DZ

OK so save TX, Mic and Global profile first.
After that go to import/export profiles select all and export them to my PC.

N1DZ

Factory reset. Hold on button until white light goes on.

N1DZ

What is normal? I never switch Flex off. How long should it run w/o crashing?

Dwayne_AB6A

I have not had a crash and run mine for days-weeks on end. I use very low power as I always will use my amp so max output from Flex is 1-10W.

Pat N6PAT

N8AUM

Neil D Friedman N3DF

I use the standard router that Spectrum gave me when I bought their internet/phone/cable TV package six years ago.  I believe they issue these in the hundreds of thousands, if not millions.  No problems with my 6600M in 2.25 years.

N8AUM

MUST BE NICE to have something working without any problems! I started off with with the basic 5K about 12yrs ago and thought I died and went to heaven! 5 years later my brother found a fully loaded 5K so I sold my kidneys again. The 6K series was just coming out but the price was just way too much for me. Unfortunately I had some medical issues and the company I worked for had so many layoffs with 200 employees it got down to 10 but when everything started to convert to software instead of hardware I was last to go. It was fun ride working and getting paid for PLAYING with boards with 7 DSP's on it. WOW, sri 4 this long rant but my beef is if you buy something it should work as advertised! I love my 6600 and my Maestro, its a work of art when it works but when it doesn't, well its just a pretty paper weight. I wish FRS would fix some if not all the bugs but I suspect they are more interested with the government contract and not to us, the users ? I hope I am wrong ! Tim has way too much on his plate and does a great job helping us with advise and solving problems. HOLY ****, Sorry for this long rant again!
73 Vidas

Bill -VA3WTB

In many cases, if we remove the radio from the network and connect directly, the crashes go away.

Robert Lonn

N1DZ

But than you loose a big part of the functionality. 

Bill -VA3WTB

Yes, you lose the internet, but at least you won't crash. And it shows that the problems are in your network.

N1DZ

N1DZ

The issues is not so much the crash but loosing all my settings. I save and export to computer file and when I restore after a crash its never the same. Also SmartSDR settings sometimes change w/o a crash.

Bill -VA3WTB

N1DZ, I don't know how your help desk went, you mush have been in contact with them lately? This sounds like a corrupt DATA BASE to me, there is a way to reset that and start a fresh one. Your settings are not being properly saved.

Ed Stallman

Bill , I have a Flex 6600 and a 6500 both connected to the network. The 6600 loses connection at least once a day and the 6500 never loses connection. I've bought a new router , new cat 6 , rebuilt the data in the radio ,, gave high preference to the 6600 and the computer it's on . It's never lost connection while transmitting . Always in receive... Any Ideas what I can try next ?
Ed N5DG  

Bill -VA3WTB

Try switching the network cables between the two radios. Just put the network cable for the 6600 on the 6500 and see if the problem reverses.

Dwayne_AB6A

Just an FYI, I have my radio, tuner, amp, etc grounded. A 1:1 Balun outside the shack to mitigate the possibility of RF inside the shack. I have not had a crash as described and normally run my radio for weeks on end... 6600.

Ed Stallman

Bill , I will try that in the morning before using the radios for the day .

Dwayne , tnx , yes good grounding here too and Mix 31 torodes for command mode chokes .. Like I said , Never a crash while TXing ... always happens when I leave the shack , see it when returning a few hours later 

Dwayne_AB6A

Really need to get to the bottom of the crashes - Not sure what Flex has had to say but bad ram or flash card? If could be external - malware or related. May make sense to put the radio behind a router with firewall enabled to isolate its network.

Ed Stallman

I too need my Flex 6600 to stay on . I leave things running all night on FT8 to see what I may have missed 

Pat N6PAT

Why do you need to see what was on while you were sleeping? You can always check the spot history with the clusters.

It seems to be a waste of electricity as well as possibly reducing the life span of the rig.

I always power everything down when not in use.

Dwayne_AB6A

A waste of solar/battery?