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SmartLink: "Google Couldn't sign you in"

Doug - K3TZR
Doug - K3TZR Member
edited March 2020 in Remote Operation (SmartLink)

Comments

  • K3SF
    K3SF Member ✭✭✭
    edited March 2020
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2020
    This is an issue with the software used to authenticate SmartLink logins.  I recommend that you create a new SmartLink account using the email login method and not one of the two social media methods (Google and Facebook) for account creation.  The register your radio with the new account.
  • Doug - K3TZR
    Doug - K3TZR Member ✭✭
    edited March 2020
    Thanks Tim,

    This issue was confusing because I had just moved and changed ISP / router. I couldn't decide whether the problem was related to that change or something in SmartSDR.

    I was able to create a new (non-Google) user id & password. I think things are working correctly now.

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