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Flex 6600 not communicating with the N1MM bandmap

Robert J Krasowski
edited March 2020 in Third-Party Software
I have been using Flex 6600 with N1MM for more than a year. Last week for the first time when I started smart SDR and N1MM I got the message that "Flex Radio com4 port does not exist. Switching to manual radio". While this warning window is displayed in the background I have normally functioning Smart SDR with spots displayed on the screen. After clicking OK on that window, N1MM seems to be starting properly, I get telnet window, Bandmap window with spots on the band map but the frequency is different as compare to Flex Radio. Pressing "Reset Radio" in N1MM gives me warning that the radio is not responding. SO, in the sense, I have no ability to control Flex from N1MM as I had before and vice versa. Still, I can see Spots displaying on Smart SDR. I installed the newest N1MM software today as well as the newest Smart SDR and I am getting the same result. 

PS. N1MM ver 1.0.8211
Smart SDR ver 3.1.8

Comments

  • Craig_KØCF
    Craig_KØCF Member ✭✭✭
    edited March 2020
  • Jeff_W4DD
    Jeff_W4DD Member ✭✭
    edited March 2020
    I've been having this problem for a couple of months.  When N1MM boots up, it says it can not communicate with the CAT Com port.  Any previously created CAT port will not work, but it I create a new CAT port each time it works OK.  If I open Log in for the CAT port, and test a commands like FA, the port works OK.  I've tried as many as 6 CAT ports and any port that was created in a prior session of CAT will not work.  Not clear if this is a CAT problem, a N1MM problem, or a Windows problem.  Using Smart SDR 2.6.1, latest N1MM, and Win 7.
  • Jeff_W4DD
    Jeff_W4DD Member ✭✭
    edited March 2020
    Further information:  Restarting Windows 7 makes the CAT port unresponsive.  Windows Device Manager reports the port as having a problem, but it also reports a newly created port that works with the same problem.
  • Joe N3HEE
    Joe N3HEE Member ✭✭
    edited March 2020
    Robert has anything changed ? Windows updates, Smart SDR version upgrade, N1MM update ? -Joe N3HEE
  • Robert J Krasowski
    edited March 2020
  • Joe N3HEE
    Joe N3HEE Member ✭✭
    edited March 2020
    How much RF power are you running ? Could you be getting RF into the radio ? Perhaps something has changed with a feed line or antenna connection ? You should also open a help desk ticket with Flex support. What computer are you running the ping program on? I doubt this is a network issue.
  • Robert J Krasowski
    edited March 2020
  • Joe N3HEE
    Joe N3HEE Member ✭✭
    edited March 2020
    So you have two separate issues ?  Radio disconnecting from your Win 10 Smart SDR client.  Radio rebooting on its own without warning.  Are they related in any way ?

    Probably time to talk to Flex support team.  They should be able to sort this out quickly.
  • ctate243
    ctate243 Member ✭✭
    edited March 2020

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