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What basic steps are required to connect smartlink/smartsdr ios via a remote (eduroam) network?

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Jim 2E0FOA
Jim 2E0FOA Member
edited March 2020 in FLEX-6000 Signature Series
I have a 6300 at home on my LAN, and can connect via smartlink over 4G on iPhone or tethered iPad, having enabled ipV6.
At work I can connect to the UK university network called 'eduroam' however although SSDRiOS shows the radio as available via smartlink, it can't connect.

I assume it's necessary to request a firewall change to open port(s)? By default ports will be locked down and opened by exception.

I have tried using Fixed LAN mode and entering the WAN IP address of the 6300 but no luck

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