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SMARTLINK WORKING ONLY ON MY LOCAL HOME NETWORK??? HELP

FISHULA X
FISHULA X Member ✭✭
edited April 2020 in FLEX-6000 Signature Series
I use my 6300 at home and connect using my wifi. And up until today, I was taking my laptop to work and was able to connect remotely. The radio was at home and I was using Smartlink to control the radio at home from work. Now It wont connect remotely when I am at work. Any Ideas, Nothing has changed as far as I know. I even took my laptop to another wifi and connected to the internet and was surfing the net fine, when I tried to use smartlink It will not connect.. I see my radio, and my callsign, but when I hit connect, I get nodda, says wont connect.. I Have to force close it using task manager.. Any Ideas would be appreciated. 73. Nick

Comments

  • Ken Wells
    Ken Wells Community Manager admin
    edited March 2020
  • Robert Lonn
    Robert Lonn Member ✭✭
    edited December 2019
    Have you REGISTERED SamrtLink!! I had to do that in the MENU section of my 6600M radio. Then everything worked remotely! Yes, without registering it works on a home network, but it stops at that point! I registered it 7 months ago, but weather it was a software upgrade or ??? I had to register it again!
  • FISHULA X
    FISHULA X Member ✭✭
    edited April 2020
     Thank you gentlemen. Yes the 6300 is registered. However, I remember a few weeks back I renamed my laptop. Could that have caused the issue. As I stated before, It works on my home network.  Thanks again.
  • Ha Gei
    Ha Gei Member ✭✭✭
    edited December 2019
    Renaming does not influece Smartlink.
  • FISHULA X
    FISHULA X Member ✭✭
    edited December 2019
     I shut all down and rebooted router and  radio. Signed back in to smart link and now I'm at work all is good. Thanks for everything..... 73

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