ATU high SWR software bug

OH6OKSA

Dwayne_AB6A

Once you start using an amp, the problem "goes away" given that with an amp, any antenna tuner you use needs to be downstream of the radio and amp and the onboard ATU becomes redundant. I have a 6600 with ATU but it sits in bypass mode. It's not desirable, but even without an amp, an external ATU is not a bad thing. Purchase a 6600 without the onboard ATU and you will likely save a bunch a bucks.

KF4HR

I'm another one that doesn't like to hear ATU relays being beat into submission, so the ATU in my 6700 is always in Bypass.  Instead I use two Palstar HF-Auto units, on one each of the PG-XL outputs. 

Dwayne_AB6A

+1 on the HF-Auto! 

Arvind Mallya

Anyone know what is the "ATU not working " resolution? Just yesterday I could get it to tune with a few repeated pushes but not today. What are people doing till we have a resolution? I will get a ticket going but I understand there are Flex support people on this site. Well looks like I'm back to my Flex 5000A for the interim.

Dale - AE6DS

As a new flex owner, I put the atu in bypass after the first day and purchased an LDG auto tuner. In hindsight I would not have bothered with the Flex ATU given how painless the LDG and Palstar ATs are. (I was coming from Elecraft rigs where tuning an action not automatic and had reservations about automatic tuning being always on)

Ken AG2K

Arvind, The only solution I know of is to revert to ver. 2.4.9. That is the last version that has it working properly. Unfortunately you loose all the features that Ver. 3.x has. In addition you loose the latest fix for the corruption of the SD card which is only available for Ver. 3.x at this point. Unfortunately Flex policy is not to comment on any aspect of software fixes, features or expect delivery time frames.  
Keep us posted on the community if you are able to get any additional information. Good luck
Ken
AG2K

Harold Rosee

Bill -VA3WTB

Harold Rosee

Bill,

This is not towards you personally but in my working days in IT management role if I responded like Flex does I was told I was just giving excuses.  That seems to be what I see most of the time.

Not sharing what is going on with the tuner is just plain not right.  That's all there is to it.  Anything else said is just an excuse and insulting to this community..

I believe you work for Flex.  Can you tell us what the status of this fix is?  If not you, then who?

I don't think it's too much to ask.  Do you?

Harold

Bill -VA3WTB

KT4XN

KY6LA_Howard

@Harold Flex used to post a timeline back in 2012 but as soon as Flex missed a date th Trolls attacked and the community became toxic so Flex stopped talking about future releases until they are released. Blame the Trolls for lack of info

Harold Rosee

Howard,

This will be my last comment on this subject.  As I said I don't even use the tuner so from that standpoint it doesn't matter to me if the tuner works or not.  The only reason I chime in is because there has been other software defects that I would like to see fixed that are treated the same way.

You can't blame what you call the trolls.  Flex is a business.  If they publish a date they should meet it.  I would hope they use the "under promise, over deliver" way of estimating. They should know by now how long it will take them to code something.  They have been doing this a long time.  I am retired now but spent 30 years in the software business.  It was in the mainframe world but still the same concepts on how you do business.

The tuner has not worked in a long time.  There is just no excuse.  There is really nothing else to say except it's still the best radio I have ever had in my over 50 years of being in the hobby.  I'm just glad I don't need the tuner to work.

Harold

KY6LA_Howard

@Harold I have been designing and building computer hardware/software systems since 1958. While it may be possible to predict how long it would take to modify a mainframe accounting system, it’s not so easy to predict a real world hardware system involving “science projects”. I could give you myriad examples where dates slipped because the real world hardware did not act linearly like the software expected. And it took time to understand the real world. Flex has a list of bugs that they work on each with its own priority. Some like the SD card corruption issue are high priority because they affect everyone. Others like the ATU or SSB Squelch are obviously lower priority because the affect few. How Flex sets priorities is beyond my ken.

Dwayne_AB6A

Im not sure why you would have done this... This whole thread is based on the fact that current versions still have the issue. 2.4.9 as documented above works and if it is critical for you, run this version. 

Dwayne_AB6A

No. RF in the shack and cheap hubs cause network issues.

Bill -VA3WTB

KT4XN, To be clear here, Flex said that a fix for the ATU is in progress. This last update was critical, meaning it fixed things that will stop your radio from working.
It is simply not true that Flex does not consider the ATU as important.
There are no comments on the ATU in this release because the ATU was not addressed in this release.

WA2SQQ

What's not happening speaks much louder that what is happening. Brand loyal cvustomers is like your teeth - ignore them and they will go away!

Bill -VA3WTB

Other than telling customers that it is in progress, meaning it is being worked on, what other info do people want?

Erika - KØDD

v 3.2.1

Arvind Mallya

Dwayne, I did not know a friend of mine was helping me with LoTW and a logging software and he asked me to upgrade. After upgrade I saw the problem and found others had the same