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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
FlexControl stopped
Frank W2YK
Member
FlexControl stopped working. I assume my PC (Win10) auto updated overnight, since all my open programs were gone this morning. SmartSDR no longer recognizes FlexControl.
Where to look? I assume the USB drivers are messed up...
Thanks
Where to look? I assume the USB drivers are messed up...
Thanks
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Comments
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I am surprised unplugging the Flex control and plugging it back in does not reset the USB settings.
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didn't work... tried several USB ports, restarted the PC. the 3 lights/legends on the Control are on...0
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Go into devices and check what port it's on and that it is not sharing that port with anything else. If it is just move it to another unused port.
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After a number of reboots and using different USB ports on the PC, ran SmartSDR once and FlexControl worked... now I can't get SmartSDR to connect to the 6400 again. Keep getting "Unable to get to the radio" messages. Maestro works fine... time for some playing around and then start a new issue thread.
Thanks
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Frank,
It's a network issue, make sure that the radio and computer are on the same IP subnet. Try remove the DC from the radio and back up, if still fails, how do you have the radio and computer connected to your network??
Dudley
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Hi Dudley,
All is OK now. I did 2 things at once, uninstalled all previous versions of SmartSDR then reinstalled current version. then, as you suggested, cut DC to the 6400 and restarted it.
Thanks, now for CQWW CW this weekend...
Frank
0
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