Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

FlexControl stopped

Options
Frank W2YK
Frank W2YK Member
edited August 2020 in FlexControl
FlexControl stopped working.  I assume my PC (Win10) auto updated overnight, since all my open programs were gone this morning.  SmartSDR  no longer recognizes FlexControl.  

Where to look?  I assume the USB drivers are messed up...


Thanks

Comments

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited March 2020
    Options
    I am surprised unplugging the  Flex control and plugging it back in does not reset the USB settings.
  • Frank W2YK
    Frank W2YK Member
    edited November 2019
    Options
    didn't work...  tried several USB ports, restarted the PC.  the 3 lights/legends on the Control are on...
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited November 2019
    Options
    Go into devices and check what port it's on and that it is not sharing that port with anything else. If it is just move it to another unused port.
  • Frank W2YK
    Frank W2YK Member
    edited November 2019
    Options
    After a number of reboots and using different USB ports on the PC, ran SmartSDR once and FlexControl worked...  now I can't get SmartSDR to connect to the 6400 again.  Keep getting "Unable to get to the radio" messages.  Maestro works fine...  time for some playing around and then start a new issue thread.

    Thanks
  • Dudley WA5QPZ
    Dudley WA5QPZ Member ✭✭✭
    edited November 2019
    Options
    Frank,

    It's a network issue,   make sure that the radio and computer are on the same IP subnet.    Try remove the DC from the radio and back up,  if still fails,  how do you have the radio and computer connected to your network??  

    Dudley
  • Frank W2YK
    Frank W2YK Member
    edited November 2019
    Options
    Hi Dudley,

    All is OK now.  I did 2 things at once, uninstalled all previous versions of SmartSDR then reinstalled current version.  then, as you suggested,  cut DC to the 6400 and restarted it.  

    Thanks, now for CQWW CW this weekend...

    Frank

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories