SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
v2.6.1 suddenly not responding when opened
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Open Task manager, Look and see what is using up your disk space. If it's running at 100 percent then Smart SDR will not load correctly and will not run. When you find out what is using up all your disk space,, look and see it's importance. If its not a crucial program then disable it at the bottom of the screen after you highlight it. It may be more than one issue running and using disk and making your PC run slow and freeze up. . The black window you are seeing is Smart SDR not loading correctly. Hope this helps.0
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Check your firewall settings and see if your Ethernet connection to the radio is flagged as public or private. Sometimes my Avast software changes this on its own and when it does SSDR is blocked from running.
It should be set to private0 -
Did anyone find a fix? I have this problemwith v3.2.39.
Black rectangle. Resources are low, the app wont launch or takes a LONG time to launch then it wont open properly, just the black rectangle.
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Hi Jeff, I would submit a help desk ticket. I am sure that Flex has seen this or something like it before.
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Fixed it. Just moved and had a different network set up. Let me explain.
What works: Modem, Router/wifi - this goes through Cat 5 to the shack where there is a switch where the PC and Radio connect.
What didnt work: Modem and then to Cat 5 and then to the switch. This did not work, gave the above results..
I'm thinking the router assigns addresses to all the devices, making them work. My modem had two ports, made me think it had an IP server in there, guess it didnt.
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Great Jeff, I am glad that you got it going again.
Yes, typically it is the router which provides the DHCP services that makes all the IP address assignments.
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