Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

after version 3.18 smartsdr upgrade audio mutes for no reason on both the maestro and the pc windows

mark zelesky
mark zelesky Member
updated to v3.18 on my 6700 and since then, my pc with windows 10 or my maestro will mute the audio for no reason. I can get the audio back only by rebooting smartsdr on the pc, or restarting the maestro. It is random in nature but still annoying when it happens.

Comments

  • J. Michael Dunlap
    J. Michael Dunlap Member ✭✭
    edited October 2019
  • Robert Hall
    Robert Hall Member ✭✭
    edited October 2019
    Same problem here...out of the box about a month. Previous versions also. 6400 using a Maestro. Spontaneous mute with the only resolution being to re-boot the Maestro. Very frustrating mid- QSO! KD7RH
  • Robby
    Robby Member
    edited October 2019
  • mark zelesky
    mark zelesky Member
    edited October 2019
  • Brian Morgan VK7RR
    Brian Morgan VK7RR Member ✭✭
    edited October 2019
  • BL7IB
    BL7IB Member ✭✭
    edited October 2019
  • mark zelesky
    mark zelesky Member
    edited May 2020
    Hello All, I think I found a work around when the audio goes away, at least with the PC. I click the pc audio button at the top right off then on. The audio comes back. Not sure what will work with the maestro though....if you get the muting and try it and it works, please let me know here...Mark Z KA9OOI
  • k3Tim
    k3Tim Member ✭✭✭
    edited October 2019
    Thanks for this work around....  
    For PC, not seeing this problem but seeing same problem with Maestro.  On the Maestro Audio panel one changes the audio from Maestro to Radio and then back to Maestro and audio stream to Maestro is heard again.

    What Ng said is best, direct audio best....   

    k3Tim
  • BL7IB
    BL7IB Member ✭✭
    edited October 2019
    Yes, a temporary workaround, i think Flex will look into the issue. My iPad3 can work with my Flex6400 but no audio, I don’t expect DL8 author to fix this issue for such ancient ios9 ipad, so i wire speakers direct. I hear audio is more realistic, sound like a decent radio if i wire speakers direct than if I use my macbook.
  • N8AUM
    N8AUM Member ✭✭
    edited October 2019
    Sign me up !!! 
  • ik2yft
    ik2yft Member ✭✭
    edited October 2019

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.