Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Smart SDR Losing Connection - v3.1.8

Mike Presnell
Mike Presnell Member
edited April 2020 in SmartSDR for Windows
This is a new problem for me, since I installed V.3.1.8      Rig is a 6700.

I never had an issue with 3.1.7 or other previous versions,  however, if I leave my PC untended for a while (ie. an hour), my Smart SDR loses connection, closes, and the front panel power button does not respond, requiring I cut power to the radio to be able to start over again.

No, I don't have an issue with Windows power saver settings.. I always leave everything on, all the time.

Anyone else having a new issue like this with V3.1.8     This did not happen to me with v3.1.7 or others.


And NO... I'm not complaining... just hoping to ID a fix.  These last few versions have been great, and have installed without issue, so I am a very happy Flex user.

Comments

  • Bill W2PKY
    Bill W2PKY Member ✭✭
    edited October 2019
  • Joseph
    Joseph Member ✭✭
    edited April 2020
  • Mike Presnell
    Mike Presnell Member
    edited October 2019
    Bill,
    RR..

    PC is running Windows 10 with all the current updates.  PC is connected to my router wirelessly (I prefer to isolate my PC for lightning events).    The PC has an i7 4790, and 16GB of RAM. 

     The Flex 6700 is connected to my Router via a 24 Port Gigabyte Switch.  

    Good idea to check the event viewer... but I don't really know what I'm looking for there. 
  • Bill W2PKY
    Bill W2PKY Member ✭✭
    edited October 2019
  • Chris DL5NAM
    Chris DL5NAM Member ✭✭✭
    edited October 2019
    WIFI or LAN ?
  • Joseph
    Joseph Member ✭✭
    edited October 2019
    LAN
  • Bill W2PKY
    Bill W2PKY Member ✭✭
    edited November 2019
    Recently had some issues with SSDR disconnecting, my setup is I7 4790K wireless connected to my router. The router supplies DHCP serves thru a bridge connection [Ethernet to WiFi] in the PC between the router and the radio. That's where my problem existed. Since configuring the radio and PC with Static IP addresses my problems have vanished. Even though the IP lease parameter was as big as possible there was a chance the lease was renewed since my PC runs 24X7 for weeks on end. Believe a renew of the lease was causing an interruption between the radio and PC. 
  • Mike VE3CKO
    Mike VE3CKO Member ✭✭✭
    edited November 2019

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories