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SMARTSDR has lost connection to the radio. Please reconnect

Renner PY7RP
Renner PY7RP Member
edited April 2020 in SmartSDR for Windows

Comments

  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited September 2019
  • Anatoly Aranovsky
    Anatoly Aranovsky Member ✭✭
    edited September 2019
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
    I gonna try to reset my remote router! TNX
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
    Hello Anatoly, In my case everything is connected through cables to the router.
  • Ken Wells
    Ken Wells Community Manager admin
    edited April 2020
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
    Unfortunately reboot did not solve the problem...
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
    Unfortunately that did happen in my remote shack (100km from me)... Once i get there, probably in 10 days, i will try to do that. Untill there... NO RADIO for 10 days... Seems i will loose C21, T6, 6O on low bands... :(:(:(

    I am really upset with my Flexradio experience. :.

    Thank you!

    Renner - PY7RP
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
    At my remote radio site i configured the radio in the LAN with a static local IP and reserved the local IP with the radio´s MAC address. Sure, i forwarded the ports from external connections (i dont remember them now) to the local ip:ports.

    I already reboot the remote router but it remains the same problem.

    This setup has been running OK remotely since i first installed (so i do not think it is a configuration issue at the remote router).
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
    Actually this is the 2nd time in 2 months i get the connection unavailable... In the 1st issue (i just do not know what happened) i remade all the router configuration (with the same prior configuration) and all worked fine again... That was strange... i did not make any change on the configuration BUT just remade all that and all worked again.
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
    i will try to configure it in DHCP mode... i will give it a try too.
  • James Lee
    James Lee Member ✭✭
    edited January 2020
    NM9P's suggestion number (2) above was followed when I had the same problem as described above.

    Problem solved.  What bothers me is that I do not know why this anomaly happens now and then for no reason I can detect.

  • James Lee
    James Lee Member ✭✭
    edited January 2020
    My call NK7B
  • George Haslam
    George Haslam Member
    edited April 2020
    Are you using AVAST security software? If so, access the firewall settings page and check that the Private network is selected.

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