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SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
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Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
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license still required after upgrade

LB8IB
LB8IB Member ✭
edited June 2019 in FLEX-6000 Signature Series
After making the payment  for upgrading to version 3.0.27 we still only see "License required" and "Buy" in the SSDR log on screen. It is now 1 hour since we upgraded.  The receipt is received and it has the correct radio id. The credit card is charged.  Tried to restart both radio and PC.  Slightly frustrated at the contest station and some quick help is needed on this issue.  Rgds Olaf, LB8IB@LA8W

Answers

  • Bob N7ZO
    Bob N7ZO Member ✭✭
    edited June 2019
  • LB8IB
    LB8IB Member ✭
    edited June 2019
  • Abed - AB5ED
    Abed - AB5ED Inactive Employee
    edited June 2019
  • Abed - AB5ED
    Abed - AB5ED Inactive Employee
    edited June 2019
    Bob,

    Our engineers have looked at the issue.  Your radio has been properly licensed, and if it has Internet access, should be good to go the next time you start the radio.  Sorry for the inconvenience!  Let us know if the issue has been resolved.
  • Bob N7ZO
    Bob N7ZO Member ✭✭
    edited June 2019

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