SSDR iOS with Spectrum internet and Smartlink

Burch - K4QXX

I have an issue using SSDR iOS on my iPhone with Spectrum internet.  I can connect via Smartlink and it will run fine for about 5 minutes.  Then the audio and panadapter will just stop. If I hit the disconnect button and then reconnect, everything works fine for another 5 minutes and then it will stop again.  I have tried 4 different locations in the Tampabay area that have Spectrum and it does the same thing at all locations.  I work in IT and I have my own Spectrum internet connection in my office.  I am the only one who uses it.  It's 100 down, 10 up and it runs SSDR iOS perfect.....for 5 minutes.  If I use my Maestro, Windows SSDR or DogparkSDR on my Mac, everything works perfect.  It is only when I use the iOS SSDR app.  Does anyone have any idea what could be causing this?  I am working in our Sarasota office today that uses Comcast for internet and the iOS app runs fine.

This Spectrum issue only occurs when using Smartlink.  If I connect my phone to my vpn and then run SSDR iOS, everything works fine.  That is my workaround right now so it's not really a big deal but I'd really like to figure out what is causing this.

Burch
K4QXX

Mick

I might be switching to Spectrum, were you able to fix this issue?

Burch - K4QXX

No.  I still have the issue.  iOS unusable in this area via Smartlink remote using Spectrum as the remote wifi connection.  Works for 4-5 minutes and then just freezes.  Works fine on SSDR and Dogpark. iOS works fine via a VPN connection.  Just can't use Smartlink.

Mick

Having the same problem.
So I put this VPN on my phone?