Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Smart SDR wont connect to internet after upgrade to V3

PhilipG
PhilipG Member ✭✭
edited June 2019 in FLEX-6000 Signature Series
Smart SDR was working in previous version, after upgrade I get message "radio not connected to internet". I suspect that this is a port problem, but I am unable to figure out how to tell SmartSDR and Flex which ports to use (I had previously opened them in the router when using 2.49). I do not have plug and play, so I opened the ports manually. When I click the test button in setupscreen, it just waits "testing connection..."  The Flex is working on the LAN.

Answers

  • Abed - AB5ED
    Abed - AB5ED Inactive Employee
    edited June 2019
    Philip,

    The radio needs an Internet connection to complete the licensing process for v3.  If your radio is connected directly to your PC via an Ethernet cable, it will not have Internet access without some additional setup.

    If you connect your radio to your router and then turn it on, that should be all that is required.  How is your radio connected to your network currently?

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories