Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

SSDR fails to start correctly the first time I start it.

Jack
Jack Member ✭
edited June 2019 in SmartSDR for Windows
SSDR fails to start correctly the first time I start it. It does not come up on the computer screen and when I tell it to connect it gives an error that it can't connect the same radio to the same computer. I have to shut it down and restart the Flex again and it will usually start correctly the second time. Using a Flex 6400 with a Windows 10 desktop computer.

Comments

  • Dean Davidson
    Dean Davidson Member ✭✭
    edited June 2019
    What version software ?
  • Jack
    Jack Member ✭
    edited June 2019
    Version 3.xx Just got the radio last week.

  • Michael N3LI
    Michael N3LI Member ✭✭
    edited June 2019
    Here's what I would do. Note that this is not canon, but isn't harmful. It sounds like an installation issue to me.

    Back up your profiles if you have any yet.

    Get a program like Revo uninstaller. set it up to uninstall, then do a deep scan. Then remove everything Flex from your computer. After removal and before the scan, Flex software tell you you need to reboot. Do not reboot yet.

    Run the scan and delete all the bolded flex items. Then reboot.

    As well, reset your 6400. When starting up, hold the power key until it shows white instead of green. Let it go through the process.

    It's what I call scorched earth removal/reinstall.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories