An experience of a Help Desk Remote Temviewer DAX fix by FRS

Steve K9ZW

Russ Ravella

Yeah, without a doubt, Tim is outstanding.  So is Flex's entire staff (executive management excluded of course).

Tony Taddeo

Russ Ravella

Hi Tony.  I agree with your positive opinion of Flex's staff and products.  However I think an honest assessment of things shows they're positive in spite of the culture set from the top, not because of it.  I didn't mean to make a point of that, I was just being clear.

Steve K9ZW

Who do you think put together and empowered the FRS staff? Who do you suppose Russ? Have you met, spent time with those you’re criticizing? Your crass comment is 180 degrees out of line with my personal experience. The exceptionalism starts from the top at FRS and is part of their team corporate culture. Despite how I’ve enjoyed the radios, I’ve enjoyed more the FRS people. Top to bottom, they are people that get it done, one can respect and are accessible. 73 Steve K9ZW

Russ Ravella

Well, here we go don't we Steve?  Your experience is valid and mine isn't.  Right?  You don't know what it is,  you don't have the slightest idea what you're talking about, you don't know what I and other's have gone through dealing with Flex's executive management, your experience encompasses every POSSIBLE aspect of Flex and it's management and your opinion is the total, absolute, God-like irrefutable truth.  And you are so AMAZINGLY omnipotent that you actually KNOW that nobody could possibly have had experiences that are inconsistent with yours.  It's very simple isn't it Steve?  Since I don't agree with YOU, I'm an idiot and that's that.  The world is simple again.  Sorry, it isn't.

Steve K9ZW

Russ Ravella

It's funny Steve.  Shortly after I got my 6600 a few months back, I got attacked on this forum by another hypocrite almost exactly like you.  Except that time it was for DEFENDING Flex and it's radios.  Your posts are similar to theirs except with the exact opposite opinion.  The two of you in a room would probably start a war.  They were incensed that I would say something positive when EVERYBODY knows "the truth" like they do. Like you do.  It seems it doesn't matter WHAT you say, you're going to set off certain types on the internet.  Childish?  Are you kidding?  The more you write, the more you make a fool of yourself Steve.  Go read your posts.   And notice which "child" took it upon themselves to go on the attack in the first place here Steve?  What are you so afraid of?

Jerry W2TXB

Bill -VA3WTB

Steve K9ZW

Stop trolling me Russ.

You are out of line and I stand by my original praise.

As for your add on "qualifiers" you are failing to recognize that for each person YMMV.

I had an outstanding service experience with FRS yesterday.  That is the plain simple fact of the matter.

Other than sharing it with the community I don't even see how whatever beef is bugging you even figures into that experience.

Time to go play radios rather than squabble online,

73,

Steve
K9ZW

http://k9zw.wordpress.com 

ctate243

kd5foy

Very well said!!! Be polite.

Tony Taddeo

On a lighter note - “explementary” either of two angles whose sum is 360 degrees. Auto complete gone mad. I meant “exemplary” .

Russ Ravella

Yup, totally agree.  The purpose of my original post was to agree with Steve's praise of Tim's excellent support. Unfortunately that got lost in his subsequent foolishness.  Let's get the focus back where it belongs.  It's far from given that the staff of a company is as excellent as Flex's is.  We're so fortunate to have Tim (and Eric, Dawn, John, Matt, Katie and Victoria to mention a few others).  Can't we just leave it at that?

Russ Ravella

Very cool - I'd totally forgotten about the "explement" of an angle!  It's not like you run across THAT every day.