Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

High CPU Usage and Hang (Again)

Ron K2RAS
Ron K2RAS Member ✭✭
edited June 2020 in SmartSDR for Windows
My Windows 7 environment recently started hanging with the CPU pegged.  Only SmartSDR 2.4.9 is running and the FlexControl is unplugged.  Sometimes the system will run for hours, sometimes for less than a minute.  The CPU hangs for about 20 seconds, SmartSDR closes and then the Windows returns to normal CPU levels.  A reboot of the radio and Windows does not solve the problem.  My radio is direct connected to the computer through the router.

Win7 is running in VMWare on a fast i7 Intel 8809G 3.1Ghz NUC 4-core computer.  The host OS is Ubuntu 18.04 (the Ubuntu host OS does not peg the CPU, only the Win7 environment in the VM image).

Any assistance is appreciated, Thanks
Ron / K2RAS

Comments

  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited June 2020

    Perform a control-alt-delete and see what programs are runing in the task manager. Perhaps one of them is hogging the computer. Try to delete each running program and see if your performance improves.
  • Dwayne_AB6A
    Dwayne_AB6A Member ✭✭
    edited May 2019
    How many cores are assigned to the VM? A related problem references Avast as being an issue - Are you using Avast or any other virus checking software?
  • Ron K2RAS
    Ron K2RAS Member ✭✭
    edited June 2020
    3 of the 8 logical cores.  I have assigned up to 6 but the system still gets pegged at 100% when the problem occurs.  I am running Norton, but nothing has changed there.  I will disable Norton and see if there is any difference.

    Ron
  • Dwayne_AB6A
    Dwayne_AB6A Member ✭✭
    edited April 2019
    Anything virus checking software recently updated/changed?
  • Ron K2RAS
    Ron K2RAS Member ✭✭
    edited April 2019
    No updates.  I just disabled Norton Firewall and Autoprotect and the problem is still there...

    Ron
  • Ron K2RAS
    Ron K2RAS Member ✭✭
    edited April 2019
    No other programs are running, the normal list of processes show essentially 0% CPU usage until the system hangs.  The resource monitor also hangs, so no culprit process is identified.

    The system just hung again without SmartSDR running so I guess I am back to Windows troubleshooting...

    Ron
  • Dwayne_AB6A
    Dwayne_AB6A Member ✭✭
    edited April 2019
    I would spend some time in the VMware KB looking for ideas... As an example... This issue is applicable to Workstation for Linux... https://kb.vmware.com/s/article/1008060?lang=en_US#q=linux%20workstation%20and%20high%20cpu

    Lastly, communities.VMware.com may be able to assist.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories