Flex Community (FC) Uncensored

Homer1952

I have been part of a sometimes parochial discussion on the merits of V3.  Although V3 is not for me, the openness of the FC operated by Flex, deserves kudos.  At no time did I or others (I hope) feel that their voice wasn't heard.

I have been on IO & Yahoo groups where the owners want to quell any reasonable dissent way too quickly.  Now I see that a non complaint IO group may open up.

Complaints are a major way OEMs learn about their products.  It is one way to be on the continuous improvement path.  In my old job, I would call owners to interview them on why they were dissatisfied in hopes that I could resolve their issue or refer it to our engineering group for resolution.  Many times the complainers would find field problems before they became major issues.

So thank you Flex.  I hope you keep the communication channels open to all & not to just those who are happy with the way things are.  That would lead to stagnation of the Flex portfolio.  I very much want Flex to be successful, even though I may have a critical comment from time to time.

Best - Bob W8RMV

Lawrence Gray

Neal Pollack, N6YFM

Bernie W7DMC

Neal. Fully agree with you. Flex needs (and I believe wants) to hear about the concerns of current and prospective customers. What they, or most of us, do not need to hear is the personal attacks which are hurtful and nonproductive. And, with respect, were you referring to the Amtrak crash outside Olympia WA ? It has resulted in them using the old route along Puget Sound which is truly spectacular. Very sad that it involved the loss of life. Flex-On. Bernie