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FLEX 6400M bug (no working S meter and panadapter)

I buy flex 6400M for contest position EW6W - 1 day ago
After start - i cant see station on panadapter and levels on S meter
When preamp off - S-meters - working good but sometimes I dont listen station
FLEX 6500 -- work  exelent!
WHAT ME DO??? I BUY BUG FLEX???

SEE video --  https://youtu.be/k_1rrO-0oNk

Comments

  • WX7Y
    WX7Y Member ✭✭✭✭
    edited June 2020
    Try doing Hard Reset, shown in Manual, radio should come back on at 14.100MHz 
    then see if that helped.
    73's
    Bret
    WX7Y

  • Валерий Смирнов
    edited April 2019
    no help restart
  • WX7Y
    WX7Y Member ✭✭✭✭
    edited April 2019
    are you running SmartSDR? , What version? 

    is it only to M screen not working? 

  • Валерий Смирнов
    edited April 2019
    no worked 2.x version - I am upgrade to 3.x, also bad((( no work on SMART SDR on PC also(((
  • mikeatthebeach .
    mikeatthebeach . Member ✭✭
    edited April 2019
    Try to go to Version 2.3.9 on Flex6400 Reboot -Hold Power On CW - 400Hz BW No Preamp My Noise Floor is -123 here with Hex Beam Hear Beacons If Noise Floor High - Maybe Heatsink fell off A/D Chip - Gets to hot Receiver can go deaf Try bypassing your External Antenna Switch And feed same Antenna Feed from your 6500 into 6400 to rule out bad switch or Coax line to Radio 73 Mike
  • Валерий Смирнов
    edited April 2019
    another 6400 work good!  on my antenna) S meter work
    IS BUG FLEX
    WHY FLEX factory no tested radio before sale??? I buy 2 days ago!
  • Валерий Смирнов
    edited April 2019
    ITS CONTEST POSITION and I HAVE more flex radio

    www.ew6w.com

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited April 2019
    Perhaps you should start a help desk for a fast response.
  • Валерий Смирнов
    edited April 2019
    help desk no answer
    What me do whith bad flex 6400M???? I buy 3 days ago((((

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