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Originally bought and paid for 2 major software upgrades for my 6700 in 2012 at Dayton. However aft

N4AB
N4AB Member ✭✭
edited June 2020 in SmartSDR for Windows
Originally bought and paid for 2 major software upgrades for my 6700 in 2012 at Dayton. However  after loading version 3 the start screen wants me to buy a license. What do I do  to get my paid for update?
Al, N4AB

Comments

  • John N6NTM
    John N6NTM Member ✭✭
    edited April 2019
    Did they say upgrading was FREE for life......we all should be helping with the cost of making our VERY NICE RADIOS even better Without Having to go out and buy another radio.....there is lots to read on this matter.....we had a huge discussion just two weeks ago.....Flex is being VERY fair about upgrades .....you only have to pay for upgrades......IF YOU WANT THEM....bug fixes and that sort of thing are free.......KEEP UP THE GOOOOOD WORK FLEX.......we love you....N6NTM....
  • Mack
    Mack Member ✭✭✭
    edited April 2019
    Open a help desk ticket for them to authorize your radio.
  • Abed - AB5ED
    Abed - AB5ED Inactive Employee
    edited April 2019
    Al, please open a helpdesk ticket with your radio's serial number and the order invoice if you have it.  https://helpdesk.flexradio.com
  • WX7Y
    WX7Y Member ✭✭✭✭
    edited June 2020
  • N4AB
    N4AB Member ✭✭
    edited April 2019

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