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Weird SmartSDR login issues

Mike Steiner, K7QDX
Mike Steiner, K7QDX Member
edited April 2019 in SmartSDR for Windows

Answers

  • Mack
    Mack Member ✭✭✭
    edited March 2019
  • K1VL
    K1VL Member ✭✭
    edited March 2019
    Mike, in regards to your computer - is it hardwired via a Ethernet cable? The other devices you can’t connect with are obviously wireless. If this so, what brand of wireless are you using to connect these devices?. Describe your set up in a bit more detail. Is your in-house wireless on the same ip subnet range as your rig and desktop computer?

    W1EQX Carmine
  • DV
    DV Member ✭✭
    edited March 2019
    I've had this problem before.  For remote make sure you are signing into to an I.P. that has a different subnet (the 3rd number in the I.P.) There may be an I.P. conflict. 
  • Mike Steiner, K7QDX
    Mike Steiner, K7QDX Member
    edited March 2019
    My friend did the manual routing of ports with no change. Doesnt explain that I can log in on my computer but he cant. 
  • Mike Steiner, K7QDX
    Mike Steiner, K7QDX Member
    edited March 2019
    The radio is hard wired (Cat6) into the router. No wireless except the Ipad and iPhone. 

    This wouldn't answer the question that I can log into his radio from my desktop from my house in California but he cant log in from his radio from his laptop from work but can log into my radio from his work to my radio.

    Hope that makes sense?

  • Mike Steiner, K7QDX
    Mike Steiner, K7QDX Member
    edited March 2019
    I don't understand...
  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin
    edited April 2019
    What happens when he runs the SmartLink Settings -> Network Test?
  • Mike Steiner, K7QDX
    Mike Steiner, K7QDX Member
    edited April 2019
    Green light, UPNP passed but port fowarding failed.
  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin
    edited April 2019
    So long as the result is green, this tests the connection between the SmartLink server and the radio.  If the connection won't work, it may be a routing issue on the client side.  This makes sense given that you can connect successfully.
  • Mike Steiner, K7QDX
    Mike Steiner, K7QDX Member
    edited April 2019
    Upon going back and re-registering smartlink found out that the ports were backwards on the router for port forwarding. I dont know... any case its working now. Thanks...
  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin
    edited April 2019
    Glad to hear that.  Thanks for keeping us updated.

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