SmartSDR v3.5.9 and the SmartSDR v3.5.9 Release Notes | SmartSDR v2.10.1 and the SmartSDR v2.10.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.4 and the Power Genius XL Release Notes v3.8.4
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
"Unable to connect to the radio. Please try again"
I have the radio plugged directly into the PC via ethernet. Its the exact same setup that's been working in the past. My radio was registered through SmartSDR, current firmware, etc.
I've tried uninstalling and re-installing SmartSDR, turning off all antivirus/firewalls, restarting computer and radio multiple times, and even uninstalling some of the latest Windows software updates in case they were at fault. But I still get this error. My radio appears in the initial SmartSDR selection window, and it's marked as "Available". When I hover over it I get the Serial #, IP address, etc. I can log in to my account fine. But when I click "Connect", I get the error message above. Same results when hitting the "connect" button in the DAX/CAT windows. I just can't connect no matter what I do. This is the exact same setup that was working fine a couple weeks ago.
Any suggestions or advice?
Leave a Comment
- All Categories
- 226 Community Topics
- 2K New Ideas
- 451 The Flea Market
- 6.9K Software
- 5.8K SmartSDR for Windows
- 120 SmartSDR for Maestro and M models
- 311 SmartSDR for Mac
- 233 SmartSDR for iOS
- 216 SmartSDR CAT
- 154 DAX
- 340 SmartSDR API
- 8.4K Radios and Accessories
- 6.8K FLEX-6000 Signature Series
- 706 Maestro
- 39 FlexControl
- 822 FLEX Series (Legacy) Radios
- 660 Genius Products
- 362 Power Genius XL Amplifier
- 229 Tuner Genius XL
- 69 Antenna Genius
- 213 Shack Infrastructure
- 142 Networking
- 338 Remote Operation (SmartLink)
- 116 Contesting
- 538 Peripherals & Station Integration
- 108 Amateur Radio Interests
- 769 Third-Party Software