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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
"Unable to connect to the radio. Please try again"
Randall Steffens II
Member
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Comments
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Did you try powering down the radio. Physically remove power for 5-10 seconds. Reconnect power then power up the radio to factory defaults?1
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It may be the radio lost its IP address if it was powered down and the power supply was too for an extended period of time. I had that experience once on my home network. That may not be the reason for you. But, it could be a possibility. James WD5GWY0
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Hi Randy,
No problem, a pleasure to be able to help and glad you were able to fix the problem.
Cheers
Tim0 -
This thread was super helpful! I installed a Shelly internet relay from Amazon to control the grounding of the RCA plug for the remote on. After the installation the radio could not connect! I thought I seriously broke something, but it was the Shelly plug somehow stole the up address I had on the radio, so I couldn’t connect. I disconnected all Ethernet cables and the Shelly wifi switch… reconnected to the radio and I got it up and running. Thank you! It was a network issue, and I never would have figured that out if it wasn’t for this thread.
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