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SmartLink Fails network test.

VA7BNB_Brent
VA7BNB_Brent Member ✭✭
edited February 2019 in FLEX-6000 Signature Series
I setup SmartLink a few weeks ago. When I ran the network test the Green Dot shoed and both the UPnP TCP and UDP ports both showed Passed. I found it curious that the forwarded ports showed Failed but thought that was the way UPnP  was working. And I was able to connect using SmartLink.

Last evening I tried a SmartLink session from my laptop in a hall with a wired connection. I was able to connect but I had no audio, nothing on the Panadaptor not the waterfall. Hmm. it appeared to change the radio frequency however.

So today I tried the network test again. This time  I got the dreaded "Red Dot of Failure" and the UPnP UDP port showed failed. 
I reviewed my Router settings and all seemed to be as per my documented setting. What changed? My ISP (Shaw here in Canada) upped my speed. Not to the 300 service but better. So I just I chase them down to see what changed when the speed did.
But in the meantime, anybody have any other ideas?
Oh I have a Older Linksys/Cisco RVS4000 Gigabit Security router with VPN. 
...Brent...


Answers

  • JerryW
    JerryW Member ✭✭
    edited February 2019
  • VA7BNB_Brent
    VA7BNB_Brent Member ✭✭
    edited February 2019
  • bahillen
    bahillen Member ✭✭✭
    edited February 2019
    A friend said there was an outage on SmartLink. Try again. May not be your problem. In general, I think once you are connected you are directly connected. SmartLink is a broker that hooks you up and moves on. 73 Bill W9JJB
  • Robert Lonn
    Robert Lonn Member ✭✭
    edited February 2019
    I would reboot your cable router and WiFi bridge!! I had to do this after the cable system added Docsis 3.1 to my cable modem!!
  • VA7BNB_Brent
    VA7BNB_Brent Member ✭✭
    edited February 2019
  • Robert Lonn
    Robert Lonn Member ✭✭
    edited February 2019

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