Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
MultiFlex Demo at Orlando HamCation 2019
Comments
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I have been Bitching about getting bugs fixed for years but it always seems to fall on deaf ears.
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@Joe N3HEE - FRS's stance on how the participate in this community runs towards leaving most threads uncurated and often not closed. No don't get vexed when someone "bumps" a very old thread. Often the the problem they describe is not software as Mike VE3CKO reminds us. As community posts often contain scant information often not identifying the software version being discussed you will find time-displacement/version-displacement confusion in threads.
@All - FRS did the same trickle down of fixes when v2 came out. They didn't do it when v0 (Preview) was replaced by v1, as that was the end of the preview series as they moved towards their present testing posture.
There is a chicken and egg issues folks need to get a grasp on, as the fixes people would like to see are drummed out in the overall Alpha Test process, which as a major version change includes tesing the next major version.
I know from my point as an Alpha Tester the hammering this team does to get a release ready for all of the community is humongous. The amount of volunteer man hours if not donated unpaid would make the software very expensive.
It is in those thousands of hours of testing that fixes to the prior version are proven.
Then at a new version roll out the numbers of systems suddenly running the new software massively escalates, in the process checking what the Alpha Team found successful again.
@FRS - Perhaps it might be work labeling obsolete threads or actually retiring them to an archive? It doesn't seem productive to leave threads available to reopen when the initial thread software has long been replaced.
73
Steve
K9ZW0 -
I really dont care what it takes for FR to fix bugs. Not my problem. As a customer I expect hardware and software that works as advertised. Whether its Flex, ICOM, Yaesu or Kenwood. Right now there are known problems with 2.4.9. Many have rolled back to 2.3.9. That's not acceptable. FR is very fortunate to have a loyal customer base that seem to put up the bugs and delays. If you want or need more alpha testers to keep up with the rapid developement cycle then count me in. I have a computer and engineering background and would love to help. I am already a beta tester by default ! I'm having fun with the radio and see great potential but expect a little more in the way of software support.
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