Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SSDR Freezing
Bill English
Member
Since the latest Win 10 update, I notice that my SSDR will occasionally freeze. The audio on the radio continues, but the software is frozen. The only fix I have found is to just wait, and within 15 seconds or so, it unlocks on its on.
I also noticed that on digital modes, I won't have any signal output at the beginning of transmissions from time to time. In a 15 second transmission I might get 5 seconds at the very end of the transmission. It does not do this every transmission, it's all occasional. I have ran this setup almost a year without any issue of this type. I really think it's related to that last update.
Thanks in advance.
Bill K4FX
I also noticed that on digital modes, I won't have any signal output at the beginning of transmissions from time to time. In a 15 second transmission I might get 5 seconds at the very end of the transmission. It does not do this every transmission, it's all occasional. I have ran this setup almost a year without any issue of this type. I really think it's related to that last update.
Thanks in advance.
Bill K4FX
0
Answers
-
The symptom sounds like loss of ethernet connection. I became aware of the general problem when RF would occasionally get into my ethernet switch near the radio. Audio kept going and display froze.0
-
Hello,
I have the same phenomenon, with my new 6700, it's not him, Windows still plays tricks
73, on5po, Janny
0 -
version , HRD 6.5.0.187 seems to have solved wsjtx decoding problems, slowness, everything seems resolved
730 -
I think it is as simple as the connection, Although I have no issues anywhere else with the network. I have since purchased a 6600M and it does the same thing.
I have been trying to find the link to Tim's suggestions on the network settings. Could someone help me out?
Thanks
Bill0 -
Bill, just out of curiosity, what's the spec of the computer you are using? Second, have you been trying to run Windows taskmanager to see status of the PC when running your applications?
Reason for asking is that just a while ago I was preparing an 3-4 year old PC with Windows 10 Pro to use in a demo of my Flexradio. After having installed SSDR, WSJT-X and some other stuff I had the taskmanager running and showing 100% processor usage. Taskmanager might give you a clue on status not only for your Cpu usage, but memory and network as well.
I realised that PC power might be a factor when we are running our SDR radios
0 -
It's an I5 3.2 Ghz, with 16GB Ram, 1TB SSD, I forget the video card, but it's midline, around 300 bucks, it's not the best but far from the worst.
Task manager does not show anything out of the ordinary. Only thing I see is a lot of dropped packets.
Bill1 -
Tnx Bill,
you should be in the clear then. The PC i was using was only 2.1 GHz and 8MB Ram. So you are good bit better in performance. Just wanted to make sure it wasn't as easy as that.
When it comes to the network and dropped packages then. Before I totally rebuilded my home network early 2018, new cabling, new switches, I had similar problems sometimes. Figured out that I had poor contact or similar with some of my old cables. With new cabling everything was OK. My experience is that it takes very little of bad connectors and/or connections to ruin our Flex experience.
Have you tried a simple thing as plug in and relase your cabling in/out of your switch/es, router etc a couple of times? I know it might sound ****, but a bad connection might not show just by looking at the connector. Don't ask how I know .. Lets say it's based on experience
Johan/SE3X
1 -
I re-plugged all the connectors, not many, the router is next to the radio, however, it no longer drops from full scale on the network indicator. Not losing packets either.
Something so simple.
Thanks for the help guys.
Bill K4FX1
Leave a Comment
Categories
- All Categories
- 289 Community Topics
- 2.1K New Ideas
- 530 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 358 SmartSDR for Mac
- 249 SmartSDR for iOS
- 229 SmartSDR CAT
- 171 DAX
- 352 SmartSDR API
- 8.7K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 20 FLEX-8000 Signature Series
- 841 Maestro
- 43 FlexControl
- 847 FLEX Series (Legacy) Radios
- 793 Genius Products
- 415 Power Genius XL Amplifier
- 277 Tuner Genius XL
- 101 Antenna Genius
- 243 Shack Infrastructure
- 166 Networking
- 404 Remote Operation (SmartLink)
- 130 Contesting
- 630 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 869 Third-Party Software