Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex 6500 crashing with Elecraft KPA/KAT 500 on 6 and 20 meters
Skip Donnell
Member
I posted a few days ago about issues with my Flex 6500 / KPA/KAT 500 combo. Thank you for the feedback!! The original issue has been resolved - but now a new one has popped up.
I work primarily digital - when I try to transmit using the KPA 500 on 6 or 20 meters, SmartSDR will freeze - then the error message indicating the computer is no longer communicating with the SDR comes up. The radio does a self-reset, then I can activate the system again.
Yesterday, I completely removed SmartSDR from my system. Reset the Flex to factory. Then, reinstalled SmartSDR. Removed and reinstalled all my COM ports. I also added ferrite beads to all of my lines (I know that all of them did not need it, but it was a hail Mary). My antenna is a GAP Titan. SWR for 20 is 1:1.2, for 6 it is 1:1.5.
Everything was working on all bands on New Years Eve and Day. On the 2nd or 3rd, there was a Windows 10 push update. An another one yesterday - on the 8th.
Has anybody else run into this issue? Does this sound familiar at all?
Any comments / assistance is greatly appreciated!!
73
Skip - KD9EGK
I work primarily digital - when I try to transmit using the KPA 500 on 6 or 20 meters, SmartSDR will freeze - then the error message indicating the computer is no longer communicating with the SDR comes up. The radio does a self-reset, then I can activate the system again.
Yesterday, I completely removed SmartSDR from my system. Reset the Flex to factory. Then, reinstalled SmartSDR. Removed and reinstalled all my COM ports. I also added ferrite beads to all of my lines (I know that all of them did not need it, but it was a hail Mary). My antenna is a GAP Titan. SWR for 20 is 1:1.2, for 6 it is 1:1.5.
Everything was working on all bands on New Years Eve and Day. On the 2nd or 3rd, there was a Windows 10 push update. An another one yesterday - on the 8th.
Has anybody else run into this issue? Does this sound familiar at all?
Any comments / assistance is greatly appreciated!!
73
Skip - KD9EGK
0
Answers
-
0
-
0
-
Turn the power down to one watt and see if it still freezes, if not, keep increasing the power until you see the freeze. In that case, its R.F. getting into your router or Ethernet, otherwise Jay can be very helpful.0
-
^^^^^^^^^^^100%^^^^^^^^^^^^^^^^^^^^^^^^
That's been my issue here as it seems if I moved-added-re-arranged sneezed RFi sneaks in some where with computer acting funky.
It has always been Rfi =more toroids/beads added somewhere.
Nature of SDR and with computers added to the rfi-blending in.
Great Advice Doug!
73 Jeff
0 -
I had a similar problem and found that the Ethernet switch was locking up that my computer and flex were plugged into0
-
Same here. RF (CMI) on usb and Ethernet cables causes all kinds of strange behaviors. Some well placed chokes on USB, Ethernet and power cables solved it for me.0
-
0
-
I use mfj 915 isolators on the output of the kpa500 which feeds the tuner next in line never had rf issues with router computer or software lockups and none of my equipment shares common grounds either, it just all works great! Just lucky I guess.0
-
We can fix that! Just experiment more hihihi0
Leave a Comment
Categories
- All Categories
- 299 Community Topics
- 2.1K New Ideas
- 546 The Flea Market
- 7.6K Software
- 6.1K SmartSDR for Windows
- 149 SmartSDR for Maestro and M models
- 378 SmartSDR for Mac
- 253 SmartSDR for iOS
- 227 SmartSDR CAT
- 165 DAX
- 361 SmartSDR API
- 8.9K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 67 FLEX-8000 Signature Series
- 870 Maestro
- 45 FlexControl
- 849 FLEX Series (Legacy) Radios
- 819 Genius Products
- 427 Power Genius XL Amplifier
- 286 Tuner Genius XL
- 95 Antenna Genius
- 252 Shack Infrastructure
- 173 Networking
- 411 Remote Operation (SmartLink)
- 120 Contesting
- 664 Peripherals & Station Integration
- 128 Amateur Radio Interests
- 895 Third-Party Software