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SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
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Fantastic Service for my Flex 6700!

km8am
km8am Member ✭✭
edited April 2019 in FLEX-6000 Signature Series
My Signature Model 6700 PA Temp was being reported as -273 degrees c.  (Great Fans!!!)

Although Flex stated Warranty repairs would take two weeks and there was no estimate for out of warranty work, Flex repaired my radio in 8 days and had it back in my shack ASAP!

What more can anyone ask?

Thanks Flex

Ken Moak, km8am

Comments

  • WK2Y
    WK2Y Member ✭✭
    edited January 2019
  • Paul - K6HR
    Paul - K6HR Member ✭✭
    edited January 2019
    I have had similar experiences with Flex service. It's evident that the folks in the Flex service department take the job seriously. At work I deal with manufacturers service dept's every day and very few come close to Flex in my experience.
  • Jerry W2TXB
    Jerry W2TXB Member ✭✭
    edited January 2019
  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited January 2019
  • Mike Sonn KF9AF
    Mike Sonn KF9AF Member ✭✭
    edited January 2019
  • Bill Roberts
    Bill Roberts Member ✭✭
    edited January 2019
    Back in 2010, I received a new, loaded Flex 5000 with hardware rattling around inside. Flex asked me to overnight or to them. I had it back in 4 business days. That explains why I've also owned a 6300 and presently, a 6600. Try doing that, Icom!

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