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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
6400 Power Button Continuous Flashing After Low Voltage Shutdown
W8ASA
Member ✭✭
I was transmitting FT8 (88 Watts Output). Suddenly, SDR Monitor indicated a voltage drop to 10.52 VDC, although my MFJ 4225MV showed 13.8 volts. I am using the power cable that came with the Flex. The Flex 6400 stopped transmitting and the power button glowed continuous red. I turned off and disconnected the power supply from the radio and waited a few minutes. After reconnecting the power supply, when I press the power button, the button flashes rapidly as long as I hold down the button. As soon as I let go of the button, it once again goes dark. I made a video, and posted on my Google Drive. Here's a shared link to the video:
https://drive.google.com/open?id=19qQ-rfBihVwX7AHWmQljFJ_tzFXbUiUI
Suggestions?0
Comments
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It is best to open a help desk and upload your video to that as well. You will likely get a faster reply from Flex there then you will here on the community.0
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Bill, I opened a ticket first, before posting here.0
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Ok good, they will contact you shortly.0
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Have you tried using the factory reset procedure? Including removing DC power. It cures a multitude of ills.0
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You either have a bad power cable or a bad power supply. Do you have another cable/supply you can test with?
73,
Mack
W4AX
Alpha Team1
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