Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
DAX Driver Error after Windows Update
KF9AF
Member ✭
0
Comments
-
0
-
Last 3 updates came and went without any problems. If only someone could determine the variable that causes these problems .0
-
Mike, Looks to me that something is keeping the DAX installer from accessing the DAX MIC file . Maybe an ANTI-virus program or malware program. You may want to stop these and try the installer again. Jay can certainly help. Check out his IRC channel. Dudley WA5QPZ1
-
0
-
0
-
Hi Dudley,
I have no additonal A/V program on this computer. It is only used for the Flex and some ham internet sites.
Jay certainly left no stone unturned. We connected via Teamviewer, and talked on the phone while he poked and prodded. Good thing long distance charges are a thing of the past!
After 1.5hours, we still had a no-go, so I thanked him for his time and I went to have a ****.
Only thing that fixed my problem was rolling back to a previous restore point, about a week before the issue showed up, and prior to the last Windows Update. Everything is now working properly, with SmartSDR 2.4.9.
Prior to the rollback, the installer would not load the DAX Audio and DAX Reserved audio into the Device Manager's "Audio Inputs and Outputs". Even attempting both methods of manual install produced no results.
A shout out to those people that are always willing to go above and beyond on this Community. I've been helped more than once, and it is very much appreciated.
Now, if we could stop Microsoft from making us the guinea pigs for their OS...
Mike KF9AF
0 -
I am the local account Administrator. Nobody else signs on or into this computer.
0 -
Indeed; The two things doing the most damage to national productivity and G.D.P. are not foreign powers, they are MickeySoft Updates and T.W.F. (Time Wasted on FaceBook).
Educated estimates put it at no less than a 25% impact to the overall economy potential.
[ Hey Neal, how do you really feel? :-) ]
0 -
1
-
Second attempt, I now have 1809 installed and SmartSDR 2.4.9 is working fine... Thanks again for your help Jay.
0 -
0
-
It might be easier to script it. One batch or PowerShell script that does it all.
73
Andy
KU7T0 -
To compound the problems, W10 home doesn’t allow you to stop the updates to uninstall the smart sdr0
-
I haven't been able to find that variable. Some affect my computer, some don't - and yet the same update does on theirs.
My last one was a doozy - the Update renamed all of my DAX Drivers to the same name with a number preceding the driver. Everything was called ## Dax IQ .
I tried the manual renaming process, but no luck. I submitted a helpdesk ticket, and a Teamviewer session with Tim fixed it right up.
I keep thinking this can't be completely random. I do have a lot of programs installed, experiment with a lot of modes, and that could be related to why I started out with no problems, but have increased in post update screwups in the last year or so, as I try out more programs.
Dunno - but frustrating, and I know the W10 problems have cost Flex some sales recently.0
Leave a Comment
Categories
- All Categories
- 293 Community Topics
- 2.1K New Ideas
- 537 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 364 SmartSDR for Mac
- 251 SmartSDR for iOS
- 232 SmartSDR CAT
- 174 DAX
- 355 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 41 FLEX-8000 Signature Series
- 853 Maestro
- 44 FlexControl
- 848 FLEX Series (Legacy) Radios
- 804 Genius Products
- 422 Power Genius XL Amplifier
- 279 Tuner Genius XL
- 103 Antenna Genius
- 245 Shack Infrastructure
- 167 Networking
- 406 Remote Operation (SmartLink)
- 130 Contesting
- 638 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 877 Third-Party Software