SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Maestro audio fail after 60 mins
If my Flex-6500 and Maestro are both connected via ethernet cables to my router and this is in turn connected to the WWW then the system works correctly for 60 minutes after which the Maestro fails to produce audio. The Pan adapter and waterfall operate normally and audio is available from the Flex-6500 outputs. If the Maestro is used to reset the radio then the system operates again with audio from the Maestro.
If the Flex-6500 and Maestro are both connected via ethernet cables to my router and this is in turn is NOT connected to the WWW, or if the Flex-6500 and Maestro are connected via a single ethernet cable then the system operates correctly and doesn’t stop after 60 minutes.
From this I deduce that when the Flex-6500 powers up if internet connection is available the it contacts FlexRadio to ensure that I have paid for firmware version 2 (which I have) and to see if a later software package is available. It is at this point I suspect a 60 minute timer is started which was used during software development and now becomes activated and causes my problem.
Am I correct in this assumption? Is this a known fault sorry feature? Can the problem be remedied? Your comments would be appreciated.
Answers
-
1
-
This has happened to me as long as had in with 6500 am 6600m0
-
My 6500 and two others work “normally” , that is they are hooked to the WWW full time. In my case they are connected serially through 2 giga-bit switches which then goes to the internet through a Linux based firewall. Have you tried to reset the router when this problem occurs? Then try the modem.0
-
My router reset daily0
-
Hmmmm, do you download your software from the main Flex site? If so then we have the same software , I have had no issues ( I know small sample), so this leads me to think the software is probably not involved. Do you configure your radio/maestro w/ DHCP or do you assign addresses? Do you always connect, when physically using router connected to internet, with “smart connect” or just “connect”? Have you modified your firewall to pass the ports required by smart connect? In my system I use assigned addresses and the firewall/internet router contains statements opening several ports and assigning static routes from the internet addresses to the radio address. Using those ports Hope some of this helps0
-
Are you both using the same internet provider? Does the audio fail at PRECISELY the same interval of 60 minuets eack time?0
-
On the Maestro I Select the 6500 and then press the screen tab for Connect. I then get asked which software version and I press "v2.3.9" followed by Run. Simple!0
-
I was told that the data stream for audio and for the pan/waterfall were one and the same! The visual display works just fine and the digital transfer rate is extremely low. Also after the first 60 min time out, if the 6500 is re selected by the Maestro then the system works just fine - no more time outs.0
-
Provider "****".
Time exactly 60 mins.
No fancy router setups.0 -
Hi Roberto EA2CNU. When were you last in contact with "Norbert". I received my Maestro back from Germany just a couple of weeks ago. Have you given up on the problem? What do Flex in the USA say?0
-
Andrew, I had exactly the same problem, except I was using 4G and the timeout was exactly 2 minutes every time. The problem was fixed by using a commercial VPN. I used Nord VPN at around $2 per month. I also tried "hidemyass" which as free, and it also worked fine. In my case I finally got my IP provided to admit that the service was being terminated because of the nature of the data being sent. Hope this helps and good luck Winston0
-
0
Leave a Comment
Categories
- All Categories
- 292 Community Topics
- 2.1K New Ideas
- 537 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 363 SmartSDR for Mac
- 250 SmartSDR for iOS
- 231 SmartSDR CAT
- 174 DAX
- 355 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 41 FLEX-8000 Signature Series
- 851 Maestro
- 44 FlexControl
- 848 FLEX Series (Legacy) Radios
- 802 Genius Products
- 420 Power Genius XL Amplifier
- 279 Tuner Genius XL
- 103 Antenna Genius
- 245 Shack Infrastructure
- 167 Networking
- 405 Remote Operation (SmartLink)
- 130 Contesting
- 635 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 875 Third-Party Software