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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Any update on resuming PGXL deliveries?
David Marotti
Member ✭✭
1
Answers
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As far as we last heard they are working through the PGXL returns for the filter update.0
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I ordered mine in May of 2017. An update from Flex would be greatly appreciated.1
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I also have this on order, sounds like we are getting closer once the replacement parts arrive.0
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That is the direction that I went and not been sorry.0
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3
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Thank you very much for the update Gerald.0
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Thank you Gerald. Appreciate the update.0
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Another question , hopefully the Genuius amp that put down my deposit 12 months ago, that also promised the “free” tuner as well for putting down my deposit before 2018. Just wondering, when the Genius amp finally ships, it appears that the included tuner that was to be shipped with my new amplifier will not be shipped until later....maybe long after the amp?! Will we have to pay the entire balance remaining on the amplifier IF the tuner is NOT shipped at the same time of the Amp? I feel that the balance for the amplifier should be paid before the amp is shipped, but if the tuner isn’t going to be ready at the same time as the amp as promised , then FlexRadio needs to reduce the invoice balance a reasonable amount (msrp of the Tuner alone) and then the maiming balance to be paid prior to the Tuner shipment. I ask only because it doesn’t seem equitable that I placed a deposit for the combination of the new Genius amplifier PLUS a new Tuner. Plus the fact that as a multiple FlexRadio owner, I and many others have been more than patient as many thousands of dollars have been banked by Flex. I just ask that Flex ensures financial equity in both ways! That was the deal that convinced me to give my deposit. So if I can’t get both products that were promised, what will FlexRadio do as far as the deposited customer if the Tuner doesn’t come along with the amp? Respectfully submitted, and anxiously waiting.1
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LOL.... really
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18 months waiting Ordered June 2017 Maybe I should go with SPE instead My invoice paid in full since June 20181
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Time to look at other product . . . Might be another 18 months.1
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@K1UO. “LOL....really”. Why do you really LOL? Do you laugh at the ridiculous wait that FlexRadio is heaving upon its most loyal customers? Or do you laugh at the legitimate invoice and billing issue that also has serious FTC implications if and whenever the amp is shipped and the rest of the package deal is not shipped...(colloquially known as “bait and switch”...remember while I am certain this was not the intention of Flex, as I am a loyal fan and big customer having bought more than most I read on the forums, but it is an legit business/legal issue). So I merely ask, what is the LOL about. The forum is about helping and offering fellow Flex users. I feel this is a legit problem and question and so do others. Is there a single day that the “when will it ship” is not asked ?0
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I have been a Flex owner since the original 1000 came out. Have owned the 1000,5000, 6300, 6500 and now the 6700. I love the Flex products and can't see myself using anything else in the future. That being said, I believe Flex jumped the gun on selling this amp before it was ready. I am a patient guy but its been 18 months since I ordered my amp and it is starting to get aggravating. If I had known it was going to take this long I probably would have bought a different amp. However, I'd rather wait until the bugs get worked out than to get the amp and then have to send it back. I just think they should have waited until the amp was father developed before taking orders. When I ordered in May of 2017, they said the amp should be available by the 4 quarter. Well, now it's the 4th quarter of 2018. I am sure that amp will be awesome but you can't blame people for getting antsy after this long.1
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Same here I have had a 6300, 6500, 6700
And now 6600M
Waiting 18 months for a PGXL and no Tuner
Ever seen...No video’s even of a working
Prototype Tuner Genius from FRS
Feel I will be a SK (DEAD) before they deliver any
Product at this point !
73 Mike1 -
The last thing Gerald said is that they are on course for this month.
And you guys that are growing impatiant? as you should be, you will be bragging soon of having the best amp in ham radio.1 -
If time is a function of quality - then so be it.
I suspect it's not unlike the concept of 2 women having a baby in 4 1/2 months.
Sounds great but......well.......
73
Jim, WQ2H
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Having paid in full $7K and waiting 18 months but To wait 5 years is ridiculous 73 Mike1
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I never said it will take 5 years. I merely said for "me," I personally am more than willing to wait for whatever timeframe is necessary. I really doubt it will take 5 years, I'm just sharing with you my personal viewpoint on this.
JM2C, IMHO, and YMMV
73,
Larry
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I"f you really need 1500 watts for each QSO then you have a very poor antenna system."
or your QTH is in the middle of the auroral doughnut :-)
73
Tim VE6SH0 -
Or, sunspots!1
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Must have been on a rowboat from China. That was 3 months ago. It's getting a little ridiculous.1
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I have a superb antenna system (SteppIR MONSTIR @85' near the top of a mountain) and there have been many times, especially on FT8 when trying to work the really weak ones who have **** radios and antennas, that I have needed 1500 W so they can actually copy me at -24dB on their radios.0 -
The difference in propagation north of 50 from that in W6 is like night and day!
Tim VE6SH
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