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European/German TURF file needed

Peter DK6HQ
Peter DK6HQ Member ✭
edited April 2020 in FLEX-6000 Signature Series
Hi there,
I am using a 6600M with Software 2.3.9.43
I bought this radio in Germany from one of Flexradios official dealers.
My 6600M is marked in menupoint "RADIO" as "Region USA".
What I urgently need is the *.turf - file for use of the 6600M in Germany.
The Flex-Dealer said that he is waiting for Flex to show reaction. When will that happen?

73s Peter
DK6HQ

Comments

  • Frank DK7NC
    Frank DK7NC Member ✭✭
    edited October 2018
    Peter, just open an online service request with FRS and they‘ll send you your turf file within around 24 hours. Make sure to fill out all entry fields in the form. For more questions on this topic don’t hesitate to use the online search of this forum.
  • Chris DL5NAM
    Chris DL5NAM Member ✭✭✭
    edited April 2020
    Open a case at Flexradio.com - you get fast an answer. But what is so bad on a US TURF file ? I will not change it.

    TURF file is serial number depentend

    73 Chris
  • Johan / SE3X
    Johan / SE3X Member ✭✭
    edited October 2018
    Had my turf files within 24h after opening the ticket .. Go the formal way, helpdesk ticket, always fastest instead of the community. This is NOT a formal helpdesk by Flexradio.

  • Gerard
    Gerard Member ✭
    someone have the turf file for the flex 6600 for Holland ???
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    Only way to get a turf file for you radio is open a Help Desk ticket. The turf file cannot be shared with other radios as it is serial number dependent.

    https://helpdesk.flexradio.com/hc/en-us/requests/new


    Dave wo2x

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