Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

6300 fan

Options
paul
paul Member ✭✭
edited June 2018 in FLEX-6000 Signature Series
I have have  one 6500 one 6600 one 5000 and 2 6300s . Just got notice the one 6300 in for fan repair is ready, Tim worked with me while the crew was a Xenia and determined it needed to be sent  back,$99 plus shipping .This rig has been on Smart Link 24/7 for 2 years. Rig  spent more time in shipping to Texas than in repair shop. I felt deprived so I ordered smart link for the other 6300 and had problem setting it up. Tim solved the problem online. It was  Windows. Reset Windows per Tim and all is well. This  is by far better service attention than I have gotten from JA  companies in my 45 years of  ham radio. tnx guys, paul, wa3qpx

Comments

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited June 2018
    Options
    Paul, thanks for the kind praise.  It really isn't just me, it's the entire customer service team of Katie, Dawn, John and Greta that makes all this happen.  Thank you from everyone.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories