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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
PEN Update Kits have been sent.
Options

Tim - W4TME
Administrator, FlexRadio Employee admin
PEN update: If you emailed us looking for option 1 or option 2, all heatsinks have been mailed out as of today. If by Friday (June 1), you haven't received your heatsinks, please email us at pen@flex-radio.com. Again, this is option 1 or 2.
Option 1 -Field install the A/D Heatsink Installation Kit and forego the optional RF Preamp RMDR Enhancement.
Option 2- Field install the A/D Heatsink Installation Kit and then send your radio in at a later date for the RF Preamp RMDR Enhancement.
If you selected Option 3, then we will reach out to you when it is time to send in your radio. This may take time, so don't panic if you haven't heard from us for a few weeks.
Again, the email address is pen@flex-radio.com
Option 1 -Field install the A/D Heatsink Installation Kit and forego the optional RF Preamp RMDR Enhancement.
Option 2- Field install the A/D Heatsink Installation Kit and then send your radio in at a later date for the RF Preamp RMDR Enhancement.
If you selected Option 3, then we will reach out to you when it is time to send in your radio. This may take time, so don't panic if you haven't heard from us for a few weeks.
Again, the email address is pen@flex-radio.com
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