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Ipad Pro 4G losing audio after a few minutes use.

Tim, VK6EITim, VK6EI Member
edited April 2018 in FLEX-6000 Signature Series

Hi folks,

I am having an issue with my Ipad Pro when using a 4G internet connection while out and about.

After a few minutes use, could be 1min or 3min I lose audio and the scope stops working. SmartSDR is still connected in so far as I can still PTT, still use the ATU etc. but nothing else. I cannot change bands, well maybe the radio is responding at home nut nothing shows up on the Ipad. To get it working again I need to disconnect and then reconnect. Works fine again for a few mins and rinse and repeat. Under settings I do have Prevent Device Sleep set to ON as well.

I have all settings set to LOW in SmartSDR and the net connection is set to a SLOW connection (tried fast too) Generally the 4g connection gives me more than 50Mbs down and +40Mbs up. Home internet is a cable connection with 115Mbs down and around 3mbs up (maybe a bottleneck ?) but I 'assume' that 3Mbs up would be more than enough. Remotehams runs without a problem on my IC7300 & FT991 and runs the radios, amp & rotator with zero glitches. Maybe I will have to start using it again. But, I have a fair whack of coin invested in the 6400M, Ipad Pro (bought soley to use SmartSDR) and I would love to get it working properly.

Any suggestions would be most appreciated.

Cheers & 73

Tim, VK6EI.



Answers

  • VK7WH WinstonVK7WH Winston Member ✭✭
    edited April 2018
    Hi Tim, I also had a similar problem about 6 months ago with Telstra 4G freezing after precisely 2 minues with ssdr for iOS on my 6700. The problem was caused by Telstra rejecting the form of streaming being used.by Flex. The solution was to use a commercial VPN. I used Nord VPN, but there are many others.

    Your problem may be different, but this worked for me

    Good luck

    Winston VK7WH

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