Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex Customer Service has been outstanding in helping me resolve my problem.
Ron WD5FUN
Member ✭✭
Was having a problem with interrupts and restarts on my 6400M so Tim started a help ticket to help resolve my problem. It took several days to identify the problem, but Tim was right there with me several times a day for several days. We found the problem and my 6400M is performing like the great radio I hoped it would be. It is really refreshing to work with a company who has people in their customer service department who actually care. Thanks Flex for a great radio and great customer service.
2
Comments
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I agree with you Ron. The community is also a great place to get info. Working on my rebooting thing now.
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You're very welcome, Ron. Thanks for the kind words.0
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Inquring minds want to know ... so what was the problem causing it?0
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A bad cable in the network was causing the radio to intermittently drop connection with the Front Panel
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Thanks!0
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