Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

6600m Display Off

David Salomon
David Salomon Member ✭✭
edited April 2020 in FLEX-6000 Signature Series
When I use the front panel of my 6600M, then switch to SSDR, the display on the front panel remains on, but shows connected to a different user.  If I then reboot the radio and go right into SSDR, the front panel displays nothing - completely black.  Shutting down SSDR, the display remains black, and none of the front panel controls are responsive.  I have to reboot the radio to get the front panel or SSDR working again.

Is this normal behavior?

Comments

  • David Salomon
    David Salomon Member ✭✭
    edited April 2020
    Another odd thing, related I think.  Besides needing to reboot the radio, SmartCAT lost its mind.  It showed no connection for any of the ports until I stopped and restarted it.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2018
    We are going to need a lot more information to triage this problem and we do not do that level of support on the Community, so I have converted your Community post to a HelpDesk support ticket.
  • David Salomon
    David Salomon Member ✭✭
    edited April 2020
    OK, thanks.  I can't reproduce it right now as I have several nets to do over the next few hours.  When I have a few minutes, I'll reproduce it (if I can) and document the steps taken.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2018
    Please document it in the HelpDesk ticket.  Some screen pics would be helpful to the support tech too.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories