Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
flex Control
Robert Kearbey
Member ✭✭
flex control: I swear I am just about ready to throw in the towel. Flex 6300, logitech keyboard and mouse. windows 10. Three main problems: 1. On cw when using the keyboard for very fast cw, sometimes the keyboard will just quit.Maybe it is rf since it is a wireless keyboard though the mouse always works. 2. Flex control about two weeks old now. Under settings on 6300 a window comes up that says flex control not detected even though flex control will work sometimes. Port 102. Was thinking about getting a maestro but if can't get the flex control to work, sure not going to spend that kind of money for a maestro.I have tried changing ports, plugging flex control in beforfe turning on radio (6300) and after turning on radio. Kind of frustrated. v2.1.33 Bob K
0
Comments
-
That’s odd, I have a 6300 and the Flex Control. It’s never caused me any problems. Extremely useful addition. You do have it plugged into the PC, right?0
-
Reference your keyboard problem. Try temporarily swapping out your wireless keyboard for a wired keyboard and see what happens. It might be a wireless connectivity issue.
If you have your Flex Knob plugged into your Flex 6300, plug it into a USB Port on your PC.
Unless I missed it, I don't see your 3rd main problem.
0 -
I'm calling two problems. First is RF getting into the computer. Put some good ferrites on the mouse and keyboard.
Second is check your ports in device manager. See if the knob is seen. If you aren't certain, pluc and unplug and see what happens. Next possibility is that maybe you plugged the flex control knob into a different USB port? Windows does some funny things with drivers0 -
Since the last Win 10 update, my FlexControl has also become mostly inop. If I plug it into a different USB port on the PC it will briefly work, then quit. It ran for 3+ years with no problems on 1.xx SSDR, and 2.xx release prior to the current one. I’m highly suspicious of a MS update issue. I’ve replaced the driver and tried changing the port number all with no joy. Apparently there are only a few of us having this problem.0
-
My exact problem too. I changed to an old wired IBM original keyboard. If your antenna is too close to your radio computer and other problems my result from RFI. My computer would reboot.0
-
Sorry to hear you are having issues. As others have speculated, I think you have RFI problems. The above suggestions are reasonable to correct the issue.0
-
1
-
Win 7 or 8 or 8.1 the only way to go ...0
-
And do not forget, Microsoft helps us by often resetting these settings when they update.0
-
Well - Win 7 anyhow. 8^)0
-
Your problems could be related to USB connections. Make sure your devices are connected to USB ports on the back of the computer (not the front) or to a good quality powered USB hub which in turn is connected to a USB port on the back of your computer.
Michael0 -
In my case, no RF is required to cause the problem. Just turn on receive and never transmit. The FlexControl just stops working a few seconds after starting. Everything in this setup has worked perfectly for 3+ years with a 6500 and 1.x software. Worked fine with the new 6600 and the previous release of 2.x SSDR until a couple of weeks ago. This is not RF related on my setup.0
-
I have had fewer RF problems at my station since I went to a wireless keyboard/mouse combo instead of a wired setup.
I have had few problems with FlexControl in about 5 years. But very occasionally, as Michael said, Windows fouls it up. I have usually had luck with disconnecting it, rebooting the computer, and then plugging it back in. (Sometimes I needed to repeat that) I then sometimes need to open Device Manager and reassign the port to a higher port (100 at my station) .
There was one time that I needed to reinstall a corrupted FlexControl Driver.
Again, these problems have happened only about once a year. Usually when I was participating in the fast-release Windows 10 testing program. I have since quit that because I lack the time to do it justice.
0
Leave a Comment
Categories
- All Categories
- 289 Community Topics
- 2.1K New Ideas
- 530 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 358 SmartSDR for Mac
- 249 SmartSDR for iOS
- 230 SmartSDR CAT
- 171 DAX
- 352 SmartSDR API
- 8.7K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 20 FLEX-8000 Signature Series
- 841 Maestro
- 43 FlexControl
- 847 FLEX Series (Legacy) Radios
- 793 Genius Products
- 415 Power Genius XL Amplifier
- 277 Tuner Genius XL
- 101 Antenna Genius
- 243 Shack Infrastructure
- 166 Networking
- 404 Remote Operation (SmartLink)
- 130 Contesting
- 630 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 869 Third-Party Software