Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

SmartLink Login with Maestro still does not work

Henning - DL6DH
Henning - DL6DH Member ✭✭
edited September 2019 in Maestro
Hi,

after updating radio and SSDR-W to 2.1.33, SmartLink works fine again, thank you.

But I cannot log into my SmartLink account with Maestro. I downloaded and installed V2.1.33 on Maestro and it shows this latest version under the version tab. Clicking Log In and entering my credentials brings me just back to the "Select Radio" pane and I am still not logged in. Radio is not shown as well. If I enter a wrong password, it will not accept the login and I have to try again. So I guess, the verification of the credentials works fine, but that's it.

I restarted the Maestro already with no effect, also choosing 2.1.33 manually by selecting and clicking run will not have any effect as well.

What can I do else?

73 Henning

Comments

  • NK9E
    NK9E Member
    edited March 2018
    Maestro remote over WAN cannot see the 6600M as it could before.

    Maestro and radio are software updated.  Radio and Maestro re-logged-in to SmartLink with the same old credentials.  Radio says it is good to go with SmartLink.  But, NO JOY!
  • NK9E
    NK9E Member
    edited March 2018
    I took my Maestro ( I operate strictly remote ) to the nearest (read as ANY) Flex radio with 2.1.33 loaded on it.  

    Please see my new topic today:  Current Fix For Maestro That Will Not Work With SmartLink for more details.
  • Henning - DL6DH
    Henning - DL6DH Member ✭✭
    edited March 2018
    Hi,

    I do not know, if here was a Flex radio available in order to complete the SmartLink update, operating here 100% remote...

    But for controlling my station I am using a Raspberry with the Piface interface (to switch on and off the Flex or  keying the rig in case I need reset SmartLink remotely and so on). And I installed Softether VPN server on it to be able to do software updates remotely.

    So I used a second Raspberry to bridge the Maestro into my station network. Maestro could see the radio and was able to connect. Thereafter I tested the SmartLink login, and is now working fine again, without any network bridge. I could put the second Raspberry back cupboard... 

    I guess it is still a good idea to keep a backup connection to the remote station, just in case.

    73 Henning


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.