Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartSDR V2.0.32 Craashes
W2PP
Member ✭✭
I know I saw a thread on this but cannot find it again to add to it. My system just freezes up for no reason at all. I'm reading a HOW TO on another program, so no interaction with the radio at all and SmartSDR freezes and audio of course gone. Had to do a hard reset of the 6700 to get back. Using WIN 10 build 1709, Gigabyte LAN only a few feet away from the router so signal strength isn't the issue. Could be I suppose interference from something else on the LAN? Recovery though should still be possible even if comm is lost briefly? I know you guys are aware of this just adding another data point.
Peter
Peter
0
Answers
-
Most of us have gone back to V2.0.30 and all runs fine, Just wait for FLEX to come out with a new version that address's this issue.
From all the different people that have had issues that I have seen guys talk about here, it is happening on all the 6000 radio models maybe more on the older versions then the new models but maybe because there is more older radio's then the new models out.
Anyway rest assured FLEX programmers are hard at work tracking it down.
73's
Bret
WX7Y
0 -
My 6500 seems to be immune to this problem, I wonder why? I know Flex says that if anyone installs the software or does an up grade without doing a cold re start right after, crashes are very possible.0
-
My 6500 is not immune to the problem.
I always do a cold re-start after installing/upgrading the software.
Win10, latest updates, CAT cable (that came with the radio) straight to the computer. Only turn the radio off if a storm is passing through.
Lockup w/tone on 2/21, next morning 2/22 had a "lost connection" message, did a factory reset, apparently didn't help the problem. 3/4 lockup w/tone, 3/4 came in a few hours later to a lost connection message, 3/7 lockup then lost connection.
Guess I'll downgrade in the morning.
0 -
Yes any lose connection will always cause a crash.0
-
Too bad about the problems - hope I don’t have any. I have been running the latest version since the day it became available and have had ZERO issues on my 6700. I am running W7 on a Mac Mini via Bootcamp. I am also enjoying the nearly seamless remote operation using either my Maestro, iPhone or iPad (and getting great reports). I thoroughly enjoy the 6700. Can’t wait to add the PGXL amp to the station.1
-
Bill, I have also zero issues with SSDR and W7. It would be interesting to see, whether all crashes occur with W10.0
-
Running Windows 7 here on the desktop. 2.1.32 has been crashing daily on my 6700. Requires a long press on the front panel to get it restarted. Remotely, it requires two cycles of the remote input on the rear panel to get it restarted. I finally gave up on .32 and just rolled back to .30 this afternoon.
0 -
So why do many of us have no problems at all, and others do? I have never seen this happen, and I wonder why. W70
-
Its in the bug tracker as issue #5942 .... if you need the reference number :-)0
Leave a Comment
Categories
- All Categories
- 280 Community Topics
- 2.1K New Ideas
- 522 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 144 SmartSDR for Maestro and M models
- 349 SmartSDR for Mac
- 247 SmartSDR for iOS
- 228 SmartSDR CAT
- 168 DAX
- 351 SmartSDR API
- 8.7K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 838 Maestro
- 43 FlexControl
- 842 FLEX Series (Legacy) Radios
- 786 Genius Products
- 413 Power Genius XL Amplifier
- 274 Tuner Genius XL
- 99 Antenna Genius
- 237 Shack Infrastructure
- 161 Networking
- 398 Remote Operation (SmartLink)
- 124 Contesting
- 617 Peripherals & Station Integration
- 122 Amateur Radio Interests
- 856 Third-Party Software