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Only the lower half of the VFO freq numbers showing

Bob W8RMV
Bob W8RMV Member ✭✭
edited September 2018 in SmartSDR for Windows
When using the 6400M in PC mode using v2.1.32, the flag & the panel showing the VFO frequency, only shows the lower half of the numbers.  I checked here to find a missing font as a solution,  I verified that the computer I am using does have the SF font.  But I d/l'd it anyway & installed the Font anyway.  But no joy.  Any other suggestions?   73 Bob
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Comments

  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited February 2018
    Try changing to a higher resolution on your video card.
  • David Orman
    David Orman Member ✭✭
    edited February 2018
    I have the same problem on my laptop. I have a higher resolution machine and display scaling is on, so my guess is the application isn't handling this well. Turning it off isn't an option as it makes text unreadably small.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
    If you are using a large monitor, Windows (8 and greater) will do automatic DPI scaling that can affect the display in this manner.  Just manually adjust the DPI setting for your monitor.
  • Bob W8RMV
    Bob W8RMV Member ✭✭
    edited March 2018
    Monitor is running 1920x1200 (which, ironically, is the native output of the HDMI port on the 6400M and the Monitor) while connecting thru the LAN.  Also running a fully updated W10 64bit computer wireless.  Don't think it is a monitor resolution issue.  If 1920x1200 is bad for v2.1.32, then why would Flex output at that resolution?   Thanx - Bob
  • David Orman
    David Orman Member ✭✭
    edited February 2018
    This is configured manually to 150% on my display (minimum text is still readable), and this problem still persists.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
    It isn't a resolution issue, it is a DPI scaling issue.
  • Bob W8RMV
    Bob W8RMV Member ✭✭
    edited February 2018
    OK, I looked at my Radeon RX480 settings & there is only one GPU Scaling adjustment I could find & I tried it both ways & it had no effect.  I tried several Windows text scaling options & that had no effect either.  I do not see any option for DPI scaling in Windows or Radeon. Open to options.  Thanx Bob W8RMV
  • Bill NE1B
    Bill NE1B Member ✭✭✭
    edited September 2018
    Have a look at your fonts folder, do you have Napoli font?  I had the same problem on my Dell Win10 laptop.  This Napoli download solved it:
    https://www.flexradio.com/downloads/napoliserial-xlight-regular-zip/
    Also look at your system settings, screen resolution should be at 100%.
    Also look at this: 
    https://community.flexradio.com/flexradio/topics/partial-frequency-readout?topic-reply-list%5Bsettin...
  • K1UO Larry
    K1UO Larry Member ✭✭✭
    edited February 2018
    Bob..  If I remember correctly some Windows programs were missing a certain Font DLL that  fixed this particular issue.  try searching the Community for DPI scaling issues or maybe someone with a better memory will chime in on this.

    GL,
    Larry  k1UO
  • Bob W8RMV
    Bob W8RMV Member ✭✭
    edited March 2018
    The font did it!!!  I tried another that I found searching this site & that didn't. Thanx Bill!!

    73 Bob
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
    Sorry I missed the font issue.  It would have been more evident if I could have seen the entire slice display.  Glad you got it working.

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