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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Received my 6400M, several technical issues. No audio from hand mike, low RF out about 55 watts on c
JOHN STRIDSBERG
Member ✭
0
Comments
-
John,
You don't give us much information to work with.
For the mic:
Make sure it is plugged into the mic jack on the back of the rig.
In SSDR open transmit properties and ensure that BIAS is turned on. You can also turn on +20 dBM boost if needed. Adjust the microphone slider about 1/2 scale.
For the CW power. What is the power output into a dummy load? Is you're power supply providing 13.8 VDC on KEY DOWN? Is the power slider all the way to the right?
Provide more info and we can help. Otherwise go to the Flex Radio website and open a Help Desk Ticket.
Mack
W4AX
Alpha Team0 -
Hi Mack
Microphone is plugged in and bias on. RF power was measured into dummy load. Power supply is Astron 55 amp no voltage drop.
John K5SE
0 -
John if you are not familiar with the Flex 6000 series radios, follow Mack's instruction and of course look at the 6400M manual. With better detail information on your problems, someone can help you.
You can also go to the Flex website and open a Help ticket and someone will get in touch with you.
Jim K4JAF0 -
A HelpDesk ticket has been opened to address your issues, John. A tech support engineer will be in contact with you shortly.4
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