Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Received my 6400M, several technical issues. No audio from hand mike, low RF out about 55 watts on c

Options
JOHN STRIDSBERG
JOHN STRIDSBERG Member ✭
edited March 2019 in FLEX-6000 Signature Series

Comments

  • Mack
    Mack Member ✭✭✭
    edited March 2019
    John,

    You don't give us much information to work with. 

    For the mic:
    Make sure it is plugged into the mic jack on the back of the rig.
    In SSDR open transmit properties and ensure that BIAS is turned on. You can also turn on +20 dBM boost if needed. Adjust the microphone slider about 1/2 scale.

    For the CW power. What is the power output into a dummy load? Is you're power supply providing 13.8 VDC on KEY DOWN? Is the power slider all the way to the right?

    Provide more info and we can help. Otherwise go to the Flex Radio website and open a Help Desk Ticket.

    Mack
    W4AX
    Alpha Team
  • JOHN STRIDSBERG
    JOHN STRIDSBERG Member ✭
    edited February 2018

    Hi Mack

    Microphone is plugged in and bias on. RF power was measured into dummy load. Power supply is Astron 55 amp no voltage drop.

    John K5SE

  • Jim K4JAF
    Jim K4JAF Member ✭✭
    edited February 2018
    John if you are not familiar with the Flex 6000 series radios, follow Mack's instruction and of course look at the 6400M manual.  With better detail information on your problems, someone can help you.
    You can also go to the Flex website and open a Help ticket and someone will get in touch with you.
    Jim K4JAF
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
    A HelpDesk ticket has been opened to address your issues, John.  A tech support engineer will be in contact with you shortly.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories