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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Smart Link "Low BW Connect"
Bob Brown - N8OB
Member
Smart Link "Low BW Connect" I know what it is supposed to do, but clicking on it or "Connect" does nothing. Any ideas??
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Answers
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Have you selected ("clicked on") a radio first, even if there is only one?0
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I tried to connect to the radio, it says "unable to connect to the radio. Please try again.
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There is a test icon, hit that and then try connecting to the radio in question. I have had the same problem with slow or poor internet after hitting the test icon then retry it connects0
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The TEST Icon shows a green circle. No connection in either CONNECT or Low BW Connect0
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I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. Please respond using the HelpDesk ticket for issue resolution.
If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
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