Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Flex 6700 and WSJT-X no decode on all bands

2»

Comments

  • Rich McCabe
    Rich McCabe Member ✭✭✭
    edited February 2018
    Regardless of WSJT-X, the waterfall on flex should not look like that.  The signals should be almost 15 seconds long and without the curve. See my waterfall for comparison.

    You can leave the DAX out of it. Because garbage in is garbage out. That is not right.

    image
  • Marc Lalonde
    Marc Lalonde Member ✭✭
    edited February 2018
    this is how must look the 10.000Mhz   WWV   signal whit panadapter zoomed to maximum 
    straight whit absolute no deviation ...


    image
  • Don, VE2HJ
    Don, VE2HJ Member ✭✭
    edited June 2019

    Tanks Torsten for the picture.

    Now the question is : is the problem from the radio or from the antennas ?

    Do you have any other means to see and decode the signal received from the antenna ?

    de VE2HJ

  • John Culliton
    John Culliton Member
    edited February 2018
    There is no slice audio in his rx streams. That is where the audio is to be picked up by wsjt-x. If he has a frequency stability issue this bad he should hear it in voice and cw, it should be obvious.
  • George KF2T
    George KF2T Member ✭✭✭
    edited April 2020
    Suggestion: Perform a factory reset on the Flex, including physically removing it from power for a minute or two. Restart your computer and run ONLY Flex apps (SSDR, CAT, DAX). Does the SSDR waterfall change in any way?
  • Chris DL5NAM
    Chris DL5NAM Member ✭✭✭
    edited February 2018
    George your right -i am sure , it's the best he can do

  • Torsten
    Torsten Member
    edited February 2020
    @Marc Lalonde
    please that what you mean?image
  • Marc Lalonde
    Marc Lalonde Member ✭✭
    edited February 2018
    HI Torsten  ,if signal "wave" on bandscope like this ,radio drifting off frequency 
    think time to open support ticket , i surprise Tim not already do ?

    few HZ drift is not to big for **** SSB   ,but Digital signal for sure

    check external 10mhz reference if you have one , if not radio have probably hardware issue 

    if you have last version of smart SDR look in radio setup 
     make sure it locked 

    image
  • Torsten
    Torsten Member
    edited February 2018
    OK i have a picture from the drifting 10MHz Signal. Thats crazy, it is drifting from left to right...

    I test the hardware reset, than i think it is time to take a ticket.image
  • Rich McCabe
    Rich McCabe Member ✭✭✭
    edited February 2018
    Yep, contact Flex.  I am sure they will get you fixed up.
  • WF7B
    WF7B Member
    edited February 2018
    Yep that's a sick radio.
  • Marc Lalonde
    Marc Lalonde Member ✭✭
    edited February 2018
    whoop  something wrong for sure now ...

  • Torsten
    Torsten Member
    edited February 2018
    @Marc Lalonde
    i have no external GPSDO
    Yes i see in the slice

    @John
    thanks, yes i know but this works. Audio is OK

    @ all
    i have make the hardware reset, i think it is time
    for my third ticket

  • Marc Lalonde
    Marc Lalonde Member ✭✭
    edited February 2018
    put last image whit ticket ,it wort 1000 word 
  • Don, VE2HJ
    Don, VE2HJ Member ✭✭
    edited February 2020
    Maibe you should upgrade to the last SSDR v2.1.30 and redo the 10Mhz test.
  • Torsten
    Torsten Member
    edited February 2018
    @Donald
    i use v.2.1.30

  • Don, VE2HJ
    Don, VE2HJ Member ✭✭
    edited February 2018

    Ho , i thought it was 2.0.19 at the beguinning of the post. Sorry.

    Good luck .

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
    This has been determined to be a hardware issue that is being addressed via the HelpDesk

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories