Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?

SmartSDR v3.3.33 and the SmartSDR v3.3.33 Release Notes | SmartSDR v2.8.1 and the SmartSDR v2.8.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.28 and the Power Genius XL Release Notes v3.7.28
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

usb port fuse?

Jason NR0X
Jason NR0X Member
edited December 2017 in FLEX-6000 Signature Series
the lower USB port on my 6700 has stopped working. I was using a hub to connect a few cables to it, for controlling my band decoder, bandpass filters, and my Quadra amplifier.  I have moved the hub to the upper port, and everything powered up nicely, but the lower port still has no power. Power cycling the rig has no effect.  So here are my questions...

Do the USB ports have a fuse protecting them from overloading?
If so, is that a user serviceable repair?

Answers

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2017
    No fuses.

    I suspect it can be repaired, but until we can check it out and determine the exact cause of the failure, I can't say for certain.  Since the upper port works, that is a really good sign that the physical port itself has malfunctioned and a replacement is all that would be necessary, but this is entirely speculation on my part.

    If you want to send it in for repair or wait until there is a complete failure of the USB ports (it may never happen), just open up a HelpDesk support ticket and we'll get you an RMA number so you can send it in.
  • Jason NR0X
    Jason NR0X Member
    edited December 2017
    Ok. Thanks, Tim. I will hold off for the moment.
  • Jason NR0X
    Jason NR0X Member
    edited December 2017
    I plugged in a Powered hub to the non-working port on the radio, and discovered that USB cables plugged into this hub work normally.  That should help narrow down the problem quite a bit.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories