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SmartSDR CAT Issue (again)
Currently the only way I can get SmartSDR CAT to work with FLDigi is to completely SmartSDR and FlexVSP, reboot my PC, then reinstall SmartSDR. Then my SmartSDR CAT functions properly with FLDigi, UNTIL I reboot my PC, then the CAT issue returns requiring I go through this same cycle SmartSDR/FlexVSP deinstall-reinstall cycle.
My PC is i7 machine with ASUS motherboard with 8gb of ram. It works perfectly for all other functions and programs. This CAT issue really has me baffled. I'm curious if anyone else has had a similar issue? I'm also wondering if switching to Windows 10 might solve my CAT issues?
Patrick Member ✭✭✭I would like to know also....starting to have some issues also. Thanks, Pat0
Not enough info.
What version of Fldigi are you using and are you using?
What method of radio interfacing are you using in Fldigi?
If using RigCAT, are you using the latest smartsdr.ini RigCAT interface file?0
Hi TIm - I'm using FLDigi v4.0.12. My method of interfacing is using the virtual SmartSDR CAT and DAX ports. I'm downloading SmartSDR v2.0.19, so am I safe to assume I'm using the latest smartsdr.ini interface file?
As I mentioned, after installing a new hard drive and a fresh Windows 7 install everything was working perfectly. This issue only surfaced when I setup a 2nd FLDigi session.
One other thing I noticed, which might be a clue. After I setup a 2nd FLDigi session I noticed my Flex-6700 connection had moved from Com4 to Com5. And Com4 had shifted to another USB device I have plugged in.
I'm downloading SmartSDR v2.0.19, so am I safe to assume I'm using the latest
smartsdr.ini interface file?
No, that file is downloaded independently from the Fldigi Source Forge site
Each instance of Fldigi has to have its own comport and that comport needs to be associated with a unique slice in SmartSDR CAT.
And each instance of Fldigi will need to use the unique smartsdr.ini for the slice associated with it.
Sorry Tim, I misunderstood. I assume you must be talking about the SmartSDR-SliceA.xml fie. If that's the case, yes, I downloaded the latest FLDigi file from the source you noted. In fact, I downloaded all 8 of these .xml files for Slice A thru H, and have all 8 .xml files stored in the fldigi.files/rigs folder. And when I set up my 2nd FLDigi session I used a the B Slice, the SmartSDR-Slice B.xml file, and a different virtual Comm Port.
I was able to get both FLDigi sessions working perfectly with two receiver slices but it is this process of engaging a 2nd virtual port which caused me to loose my CAT connection the next day when I started my PC. And as I mentioned I have to deinstall SmartSDR and VSP, then reinstall it each time I turn my PC on in order for my CAT function to work. Any suggestions?0
Can you define or describe in more detail what you mean by "lose your connection"?0
Normally the frequency display on FLDigi tracks the movement of the SmartSDR slice frequency, and visaversa. When I loose my CAT connection there's a disconnect with this function. I can move the slice frequency and the FLDigi frequency doesn't change. Also in the SmartSDR CAT window, Process shows (None), instead of FLDigi.
Ria Member ✭✭✭I use FLRig for rig control. For me it has proven to be most reliable method.
The last time I checked on the FLRIg page, Flex was not on the list of supported transceivers. Did something change?
John WA7UAR Member ✭✭✭flrig version 1.3.36 does not explicitly say its supports Flex 6000 series but perhaps one of its emulations would work? Attached is a screenshot of current supported xceivers.0
Ideally I'd like to find out why my SmartSDR CAT function keeps failing after I reboot my PC.
Well so much for my temporary SmartSDR CAT solution of uninstalling and reinstalling SmartSDR. During the uninstall process this morning a critical error window popped up (I wish I would have saved it), and now even the uninstall/reinstall process doesn't repair the SmartSDR CAT problem. I hate the thought of having to wipe my hard drive and do another fresh OS install just to get CAT working again. There has to be a solution to this.
I'd download a copy of Revo uninstaller, and remove everything that has anything to do with SSDR, then reinstall. This is not the method recommended by FRS, but I haven't had a problem yet that the scorched earth uninstall/reinstall system hasn't fixed. I'd do the same with fldigi.0
Thanks Michael. I'll look into that. At this point I'm pretty much out of options.
The odd part is, other than this CAT problem SmartSDR is working perfectly. My gut tells me the problem has something to do with the Flex port driver software. I just don't know why it just seems to be happening with this particular computer, (and noted above, also WH6HI's computer).
There are a lot of different computer hardware setups, and unless it's changed, Microsoft makes hardware vendors write the drivers. So there is a non zero chance that it is FRS's fault - but I doubt it. If you and WH6HI can do a hardware comparison and stock driver comparison, you might come up with something of great interest. Otherwise there is something interesting in that you can (or could) get it to work once. This would indicate that something is happening on reboot more than a non-functioning driver.
Now this might be rehashing what you and Dudley went over, but do you start DAX and CAT during boot? I'd try disabling them during the startup sequence and enabling them manually, after a full boot.
Michael your previous suggestion of using the Revo Deinstaller initially worked! After using Revo to deinstall SmartSDR, Revo asked if I wanted to scan for other Flex files that might be left on my PC, I did and to my surprise there was a long list of files left on my PC, in the Registry. I deleted all of those, then did a fresh SmartSDR install and my CAT function worked normally! Amazing.
The bad news is, to test the fix I rebooted my PC and my CAT problem returned again. On the plus side, at least I have a way, albeit a round about way, to get my CAT working, so thank you very much. Perhaps when Tim sees these latest posts he may have some other ideas.
Reference your question, do I start DAX and CAT during boot? When I start SmartSDR I just let the program auto-start the DAX and CAT programs. I don't start them manually, but I'll try see if manually disabling and re-enabling them makes any difference.
Again, thanks for your help. I'm hopefully I'll eventually be able to get to the bottom of this CAT issue.
Butch - KF4HR0
Follow-up: Michael your idea of disabling and re-enabling the DAX and CAT programs caused the CAT function to start working. This is a much better (and faster) process than having to deinstall and reinstall SmartSDR.
It sure would be nice to know what the heck is going on.
I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. Please respond using the HelpDesk ticket for issue resolution.
For WH6HI and others who may be having CAT or DAX connectivity issues, please take note of Michael Coslo's post above. After starting SmartSDR, then disabling and re-enabling my DAX and CAT programs this process cleared my CAT connectivity issue. And as my DAX and CAT programs restart, a pop up window indicating "Client connected from IP ****." shows on the bottom right corner of the screen.
It has also been suggested that the Windows High Performance FASTBOOT option be activated to solve this issue. While I have been able to find the FASTBOOT feature in Windows 8 and 10, so far I haven't been able to find this feature in Windows 7.
Many thanks to Michael and Dudley.
Brian Bedoe WD9HSY Member ✭✭
Hey Butch --
Just to let you know, I am having the same issue ..... I loose it all when I reboot. I close dax and cat after I reboot and restart them up just before SSDR......Cat locks on FLDIGI and doesn't go to none and it works till the next reboot.
I posted this on the Flex Facebook page and got a reply or two.
I am watching this post with interest.....
73, Brian WD9HSY
(HP I7, Win 7 pro 64, 4.0xxx FLDIGI, 1.11 SSDR)0
Take CAT and DAX out of the startup folder and manually start them after the PC boots up.
Brian - Evidently certain PC's have some negative interaction with the CAT and DAX drivers during the SmartSDR boot up process. Tim's comment above is key, and if you're computer savy enough to do this, give it a try. If not, start SmartSDR, then close down DAX and CAT, then restart both programs. Then start FLDigi. This procedure has worked great here.
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