Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartSDR v3.1.12 and the SmartSDR v3.1.12 Release Notes. | SmartSDR v2.6.2 and the SmartSDR v2.6.2 Release Notes.
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes. | Power Genius XL Firmware v3.4.16. | Power Genius XL Utility v2.2.10.
Problem accessing radio after 2.0 upgrade
Last night I successfully upgraded my Flex 6300 to SmartSDR 2.0, and was able to access radio locally after upgrade.
I registered the radio for SmartLink, registered to my "[email protected]" email address successfully last night also.
Well, today is a new day, and I can't access the radio either locally or via smartlink.
The progression during login is as follows - I start SmartSDR 2.0:
That shows the radio available and registered for SmartLink.
Then, a moment later, the screen changes to this:
Where did SmartLink go?
Then I click on the Flex-6300, and I get this:
But when I click on "SmartLink Setup" I get this:
Oh look, my radio IS registered for SmartLink!
If I click on "connect" on the previous screen, after highlighting the Flex-6300, the software just appears to hang, never connecting.
Any thoughts? I'm hoping to use my radio remotely this weekend, any help you can provide is greatly appreciated.
Leave a Comment
- 49 Community Topics
- 1.9K New Ideas
- 90 The Flea Market
- 5.2K Software
- 4.8K SmartSDR for Windows
- 20 SmartSDR for Maestro and M models
- 58 SmartSDR for Mac
- 133 SmartSDR for iOS
- 142 SmartSDR CAT
- 53 DAX
- 272 SmartSDR API
- 6.9K Radios and Accessories
- 5.6K FLEX-6000 Signature Series
- 538 Maestro
- 9 FlexControl
- 700 FLEX Series (Legacy) Radios
- 122 Power Genius Products
- 95 Power Genius XL Amplifier
- 9 Power Genius Utility
- 18 Tuner Genius
- 26 Shack Infrastructure
- 9 Networking
- 60 Remote Operation (SmartLink)
- 41 Contesting
- 86 Peripherals & Station Integration
- 51 Amateur Radio Interests
- 361 Third-Party Software