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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

is it just me?

John Week
John Week Member ✭✭
edited July 2019 in SmartSDR for Windows
I've paid for v2, but can't get the radio to register.  I've tried all the tips listed here and opened a help desk ticket to no avail.  My network and internet connection are not the problem. Additionally, my Maestro won't boot, opened a ticket for that too, tried the reset routine, nothing works! 

Comments

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited July 2017
    Sorry for the delay in getting back to you John.  Please try your registration again.
  • Mike W8MM
    Mike W8MM Member ✭✭
    edited July 2019
    I have 3 6700's, one Limited Edition and two others. The LE and one of the later 6700's registered with no problem. Easy peasy. The third wouldn't register. I opened a help desk ticket and the problem was solved within hours! Great work Flex and Tim!!!
  • W3EX -- Tom
    W3EX -- Tom Member
    edited July 2017

    You are not alone. I am currently working with the help desk with the same issue. So far no resolution. I think my account may be corrupted. Waiting for a call back.


  • John Week
    John Week Member ✭✭
    edited July 2017
    Tim did his magic - it's working and my Maestro decided to boot up as well!

    Thanks!

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