Waiting on Hardware Initialization (W)

Patrick Moonen

Hello

I have Flexradio 6300 and buy Maestro now.
Today i want update the Maestro to 1.10.16 and have problems now.
The battery full load and conect the Maestro via the ethernet cable for update.
Step 3/4 and my Maestro say "  waiting on hardware Initialization (W) "


Can you help me to fix this problem i read that you solved the problem.
I put photo in the mail from my Maestro here.



73 Pat ON3CQ 

Mike va3mw

Hi Pat

You may have to reboot it a few times.  Power off the Maestro (long hold of the power button) and then restart it.

I'm sure you have done this at least once.  However, try it again.

Mike va3mw

David Decoons, wo2x

As Mike said hold the power button past where it says to swipe down to shutdown. Continue holding until the Maestro completely shuts down and the lights go off. You mention battery is fully charged but did not mention if you have the AC adapter plugged in. Make sure it is plugged in and providing 12 volts to Maestro. Dave wo2x

Patrick Moonen

Hi Michael & David,

I'm going to try hope then the problem is solved, 

Pat ON3CQ

Tim - W4TME

I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  Please respond using the HelpDesk ticket for issue resolution.

Patrick Moonen

Hi Tim,

I open new ticket for the problem.

73 Pat ON3CQ