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SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Getting an annoying screen Using Flex 5000a

Rick
Rick Member ✭✭
edited June 2017 in FLEX Series (Legacy) Radios
I'm getting a screen on the PC even tho I'm using the proper shut down sequence, ( PowerSDR and then the Flex) Thanks for your help in advance...Rick, kd4dra
image

Answers

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited June 2017
    You need to view the problem details since this is a generic crash message.
  • Rick
    Rick Member ✭✭
    edited June 2017
    Ok I'll try again , didn't understand them before. Thanks
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited June 2017
    Do a screen shot and display them so I can attempt to determine what is faulting.
  • Rick
    Rick Member ✭✭
    edited June 2017
    OK thanks. ..I'll do it when I get home.
  • Rick
    Rick Member ✭✭
    edited June 2017
    I had to take 3 screenshots to get it all, hope you can read it.
    Thanks Rick
    imageimageimage
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited June 2017
    Reset the database. Looks like there is an invalid value in it somewhere
  • Rick
    Rick Member ✭✭
    edited June 2017
    In the powersdr program
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited June 2017
    Yes, the factory reset option is in Setup.

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